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Insurance stories - Page 1

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IT infrastructure
Boomi and Atturra help Peoplecare provide better solutions for Australian citizens
July 2022
Boomi and Atturra have been chosen as the two companies that will help Australian health insurer Peoplecare deliver better connected and personalised experiences.
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Supply chain
NTT DATA and SAP APJ collaborate on improving supply chains
July 2022
The solution, Connected Product, is a jointly developed offering that extends the strategic alliance between NTT and SAP SE, formed in 2020.
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Cybersecurity
ConnectWise reveals cybersecurity updates and partnerships
June 2022
ConnectWise has unveiled new updates to its services and highlighted the importance of cyber insurance at its IT Nation Secure conference.
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Customer experience
Slingshot partners with Open for single-bill insurance
June 2022
Slingshot has announced a new partnership with Open that will see house, contents, and landlords’ insurance as well as energy, mobile and broadband delivered on a single bill.
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Microsoft
Global cybersecurity insurance market worth $11.5b this year
May 2022
Future Market Insights finds the cybersecurity insurance market is expected to reach USD$11.5 billion in 2022, growing to $61.2 billion in 10 years.
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Cybersecurity
Three key security challenges facing the Australian insurance industry 
May 2022
Insurance companies must ensure they proactively address security challenges and protect the privacy of customer data.
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Ransomware
Shopping for cyber insurance? Six questions to ask before calling the insurer
May 2022
The cyber threat landscape has always been worrisome, but today these concerns are heightened given an anticipated uptick in cyber-attacks from bad actors.
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Insurance
Smarter tech investments can streamline collaboration for insurers
March 2022
Smarter technology investments can streamline collaboration for insurers, increasing efficiency, lowering costs and providing a better customer experience. 
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Finance
Open finance set to benefit New Zealand consumers - report
March 2022
Open finance is expected to become the standard for consumers' financial welfare and empowerment, according to an Aotearoa fintech research report.
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Cybersecurity
Cyber attack on insurer highlights need for better security
February 2022
AXA is just one of the insurance and financial services companies targeted recently by cybercriminals, and there is a pressing need in this sector to tighten security controls.
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Digital Transformation
How modern technology solutions help insurers provide a better customer experience
December 2021
In a market that values hyper-personalisation over all else, the importance of customer experience (CX) and user experience (UX) has proven to be what matters most to the public.
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Cloud
Insurance market undergoing huge digital disruption
September 2021
“As traditional insurers expand their ecosystems to remain competitive, they must increasingly consider the value achievable through trusted partners, including BigTechs, InsurTechs and non-traditional players."
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Compliance
Why SOC 2 is critical to protect Australian insurance customers
September 2021
As insurers continue to amass private data from millions of Australians, it's important that they demonstrate system and organisational controls (SOC) reporting.
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Ransomware
Cyber-insurance or self-insurance: how businesses can recover from ransomware attacks
August 2021
Putting the right infrastructure solutions in place will help businesses reduce their risk profile by ensuring backups are protected from attack.
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Robotic Process Automation
Case study: rapidMATION automates DKG's 'future-ready' business
April 2021
DKG had two goals: to create exceptional customer experiences and employee opportunities; and to build a business that is more competitive and future-ready.
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DevOps
Financial services and insurance businesses survive challenges thanks to DevOps
March 2021
While 2020 was one of the most challenging years for every business, those in financial services and insurance have fared better than most.
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Insurance
Webinar: What’s ahead for CFOs in financial services & insurance
October 2020
Join Sage and IBISWorld experts as they share their experiences and what the life of a CFO will look like going forward.
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Cybercrime
Cyber attacks worsening among Australian businesses, costing economy $1 billion a year
February 2020
"Cybercrime is becoming increasingly sophisticated and is harming more and more Australians each day."
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Artificial Intelligence
AI revolutionising insurance and finance services in New Zealand
December 2019
Artificial Intelligence is said to be one of the most revolutionary forces for the insurance and financial trades in New Zealand, according to a new report by the AI Forum of New Zealand.
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Insurance
Aussie workers struggling to switch off while on holiday
July 2019
A new survey has found Australian workers are struggling to disconnect while on vacation
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Customer Relationship Management
Interview: TAL Australia's journey to successful CRM
July 2019
At Adobe Symposium last week, Techday chatted to TAL Australia’s head of customer relationship management, Mike Nixon.
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Digital Transformation
IntegrationWorks transform FMG's rural insurance processes
June 2019
New Zealand rural insurer Farmers Mutual Group (FMG) has upgraded its digital programme in an effort to provide improved customer services and to leverage business opportunities.
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Insurance
Why many insurance tech companies want to improve CX
April 2019
New technology is helping to create improved products, according to a new Kiwi report.
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Insurance
Vero study: Women run larger SMBs; and they're more worried too
December 2018
Women are more likely to run larger SMBs, but they’re also more worried, more stressed, and less likely to use an insurance broker for their business than male SMB owners.