DataCenterNews Asia Pacific - Specialist news for cloud & data center decision-makers

Insurance stories

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Boomi and Atturra help Peoplecare provide better solutions for Australian citizens
Tue 19 Jul 2022
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cloud
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contact centre
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it in healthcare
Boomi and Atturra have been chosen as the two companies that will help Australian health insurer Peoplecare deliver better connected and personalised experiences.
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NTT DATA and SAP APJ collaborate on improving supply chains
Tue 12 Jul 2022
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inventory management systems
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insurance
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sap
The solution, Connected Product, is a jointly developed offering that extends the strategic alliance between NTT and SAP SE, formed in 2020.
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ConnectWise reveals cybersecurity updates and partnerships
Mon 13 Jun 2022
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cybersecurity
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insurance
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product expansion
ConnectWise has unveiled new updates to its services and highlighted the importance of cyber insurance at its IT Nation Secure conference.
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Slingshot partners with Open for single-bill insurance
Fri 10 Jun 2022
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crm
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cx
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broadband
Slingshot has announced a new partnership with Open that will see house, contents, and landlords’ insurance as well as energy, mobile and broadband delivered on a single bill.
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Global cybersecurity insurance market worth $11.5b this year
Tue 24 May 2022
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microsoft
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cybersecurity
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insurance
Future Market Insights finds the cybersecurity insurance market is expected to reach USD$11.5 billion in 2022, growing to $61.2 billion in 10 years.
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Three key security challenges facing the Australian insurance industry 
Thu 12 May 2022
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cybersecurity
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privacy
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insurance
Insurance companies must ensure they proactively address security challenges and protect the privacy of customer data.
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Shopping for cyber insurance? Six questions to ask before calling the insurer
Wed 4 May 2022
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malware
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ransomware
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cybersecurity
The cyber threat landscape has always been worrisome, but today these concerns are heightened given an anticipated uptick in cyber-attacks from bad actors.
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Smarter tech investments can streamline collaboration for insurers
Thu 31 Mar 2022
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martech
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cx
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investment
Smarter technology investments can streamline collaboration for insurers, increasing efficiency, lowering costs and providing a better customer experience. 
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Open finance set to benefit New Zealand consumers - report
Mon 28 Mar 2022
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fintech
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finance, leasing & rental
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insurance
Open finance is expected to become the standard for consumers' financial welfare and empowerment, according to an Aotearoa fintech research report.
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Cyber attack on insurer highlights need for better security
Fri 25 Feb 2022
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ddos
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finance, leasing & rental
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cybersecurity
AXA is just one of the insurance and financial services companies targeted recently by cybercriminals, and there is a pressing need in this sector to tighten security controls.
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How modern technology solutions help insurers provide a better customer experience
Wed 15 Dec 2021
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crm
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digital transformation
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ai
In a market that values hyper-personalisation over all else, the importance of customer experience (CX) and user experience (UX) has proven to be what matters most to the public.
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Insurance market undergoing huge digital disruption
Fri 17 Sep 2021
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innovation
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insurance
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capgemini
“As traditional insurers expand their ecosystems to remain competitive, they must increasingly consider the value achievable through trusted partners, including BigTechs, InsurTechs and non-traditional players."
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Why SOC 2 is critical to protect Australian insurance customers
Wed 15 Sep 2021
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compliance
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insurance
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it risk and compliance
As insurers continue to amass private data from millions of Australians, it's important that they demonstrate system and organisational controls (SOC) reporting.
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Cyber-insurance or self-insurance: how businesses can recover from ransomware attacks
Tue 10 Aug 2021
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malware
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storage
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ransomware
Putting the right infrastructure solutions in place will help businesses reduce their risk profile by ensuring backups are protected from attack.
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Case study: rapidMATION automates DKG's 'future-ready' business
Thu 8 Apr 2021
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cx
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martech
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rpa
DKG had two goals: to create exceptional customer experiences and employee opportunities; and to build a business that is more competitive and future-ready.
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Financial services and insurance businesses survive challenges thanks to DevOps
Fri 26 Mar 2021
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devops
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project management
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app development
While 2020 was one of the most challenging years for every business, those in financial services and insurance have fared better than most.
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Webinar: What’s ahead for CFOs in financial services & insurance
Thu 29 Oct 2020
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insurance
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cfo
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sage
Join Sage and IBISWorld experts as they share their experiences and what the life of a CFO will look like going forward.
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Cyber attacks worsening among Australian businesses, costing economy $1 billion a year
Tue 11 Feb 2020
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cybersecurity insurance
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cybersecurity
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insurance
"Cybercrime is becoming increasingly sophisticated and is harming more and more Australians each day."
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AI revolutionising insurance and finance services in New Zealand
Tue 3 Dec 2019
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ai
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insurance
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financial results
Artificial Intelligence is said to be one of the most revolutionary forces for the insurance and financial trades in New Zealand, according to a new report by the AI Forum of New Zealand.
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Aussie workers struggling to switch off while on holiday
Thu 25 Jul 2019
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insurance
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travel
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flexible work
A new survey has found Australian workers are struggling to disconnect while on vacation
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Interview: TAL Australia's journey to successful CRM
Mon 8 Jul 2019
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contact centre
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crm
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cx
At Adobe Symposium last week, Techday chatted to TAL Australia’s head of customer relationship management, Mike Nixon.
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IntegrationWorks transform FMG's rural insurance processes
Wed 19 Jun 2019
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devops
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digital transformation
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insurance
New Zealand rural insurer Farmers Mutual Group (FMG) has upgraded its digital programme in an effort to provide improved customer services and to leverage business opportunities.
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Why many insurance tech companies want to improve CX
Thu 11 Apr 2019
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contact centre
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cx
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martech
New technology is helping to create improved products, according to a new Kiwi report.
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Vero study: Women run larger SMBs; and they're more worried too
Tue 4 Dec 2018
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bi
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planning
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insurance
Women are more likely to run larger SMBs, but they’re also more worried, more stressed, and less likely to use an insurance broker for their business than male SMB owners.
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