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eCommerce retailers at risk due to new email security rules
Phishing

eCommerce retailers at risk due to new email security rules

A quarter of all eCommerce retailers face a decrease in email deliverability due to failure in meeting the DMARC policy criteria set by Yahoo and Google, warns a study by EasyDMARC.

By Tom Raynel • 3 min read • Mon, 11th Mar 2024
Yellow.ai unveils Email Automation feature for streamlined support
Customer Experience

Yellow.ai unveils Email Automation feature for streamlined support

Yellow.ai launches an AI-powered Email Automation feature, revolutionising customer service with real-time responses, increased efficiency, and reducing operational costs by 60%.

By Catherine Knowles • 3 min read • Mon, 4th Mar 2024
Trend Micro to unveil 5G cybersecurity solution at MWC Barcelona 2024
Digital Transformation

Trend Micro to unveil 5G cybersecurity solution at MWC Barcelona 2024

Trend Micro to showcase platform-based approach to comprehensive enterprise security, including 5G networks, at MWC Barcelona 2024, leveraging its subsidiary CTOne's expertise.

By Catherine Knowles • 3 min read • Thu, 29th Feb 2024
Xero reveals AI vision & GenAI-powered business assistant JAX
Fintech

Xero reveals AI vision & GenAI-powered business assistant JAX

Xero unveils AI vision and previews GenAI-powered business assistant, JAX, aiming to revolutionise accounting for small-scale businesses by automating tasks and delivering tailored insights.

By Sean Mitchell • 3 min read • Thu, 29th Feb 2024
Email's impact in marketing mix lessens, diversified outreach vital
Data Analytics

Email's impact in marketing mix lessens, diversified outreach vital

The impact of email in the marketing mix dwindles, suggesting a need for diversified strategies, according to a new study by sales tech firm Sopro.

By Kaleah Salmon • 3 min read • Thu, 1st Feb 2024
Barracuda Networks announces Nell ODonnell & Kim Mota as new executives
Network Infrastructure

Barracuda Networks announces Nell ODonnell & Kim Mota as new executives

Barracuda Networks bolsters executive team with Nell ODonnell as Chief Legal Officer and Kim Mota as Chief Human Resources Officer, reflecting expansion plans.

By Imee Dequito • 2 min read • Fri, 19th Jan 2024
8x8's new tool 'Sales Assist' empowers retailers and enhances shopping experience
Unified Communications

8x8's new tool 'Sales Assist' empowers retailers and enhances shopping experience

8x8 unveils 'Sales Assist', a new tool designed to enhance customer satisfaction and streamline the retail experience.

By Catherine Knowles • 3 min read • Fri, 15th Dec 2023
Surge in deceptive simplicity exploitation by cyberattackers
Malware

Surge in deceptive simplicity exploitation by cyberattackers

Cyberattackers increasingly use deceptive simplicity, such as malicious HTML files and fake updates, to bypass traditional defenses.

By Shannon Williams • 3 min read • Fri, 15th Dec 2023
Modest growth in M&A activity predicted for next year
Fintech

Modest growth in M&A activity predicted for next year

Biztech Lawyers and Intelliworx predict modest growth in M&A activity, company consolidation, and an upswing in down round investments for 2024 tech industry.

By Shannon Williams • 3 min read • Thu, 14th Dec 2023
New phishing method exploiting the Genial.ly platform
Artificial Intelligence

New phishing method exploiting the Genial.ly platform

Check Point Harmony Email researchers expose a new phishing tactic dubbed 'Business Compromise 3.0' exploiting Genial.ly platform.

By Shannon Williams • 3 min read • Tue, 12th Dec 2023
Zoom looks to enhance CX with AI-powered refinements
Customer Relationship Management

Zoom looks to enhance CX with AI-powered refinements

Zoom is set to enhance its AI-powered customer experience suite, improving services for businesses of all sizes.

By Shannon Williams • 3 min read • Thu, 7th Dec 2023
Storyblok survey reveals consumers' festive buying behaviour and trust issues
Enterprise Content Management

Storyblok survey reveals consumers' festive buying behaviour and trust issues

Storyblok survey shares festive buying behaviours, revealing brand websites hold most trust, while AI and influencers fall out of favour.

By Catherine Knowles • 3 min read • Wed, 29th Nov 2023
Crayon expands productivity portfolio in APAC with new partnerships
Unified Communications

Crayon expands productivity portfolio in APAC with new partnerships

IT firm Crayon enhances its productivity services in Asia Pacific with Zimbra, Swoosh, SigniFlow, and Access4 partnerships.

By Shannon Williams • 3 min read • Fri, 24th Nov 2023

Stories from Other Regions

Email stories

Introducing Mark Orttung: Projectworks' new CEO
Software-as-a-Service

Introducing Mark Orttung: Projectworks' new CEO

Mark Orttung steps in as the new CEO of Projectworks, succeeding Matt Hayter who has moved to the role of President and Chief Product Officer.

By Staff Writer • 5 min read • Fri, 15th Mar 2024
SnapLogic integration boosts Optilyz's direct mail automation software
Customer Experience

SnapLogic integration boosts Optilyz's direct mail automation software

Optilyz's direct mail automation software capabilities are enhanced following a successful integration with SnapLogic's platform, allowing improved performance and data formatting flexibility while boosting customer reach.

By Catherine Knowles • 3 min read • Tue, 5th Mar 2024
Trade Me sees 20% campaign performance improvement using new tools
Data Analytics

Trade Me sees 20% campaign performance improvement using new tools

New Zealand's largest online auction site, Trade Me, has improved campaign performance by 20% using AI predictive models and tools to optimise personalisation.

By Contributor • 8 min read • Tue, 13th Feb 2024
Barracuda Networks tackle rising Aussie credential stuffing scams
Surveillance

Barracuda Networks tackle rising Aussie credential stuffing scams

Barracuda Networks proposes sturdy measures against escalating Australian credential stuffing scams, affecting around 20,000 consumers, with increased bot-assisted logins and poor password hygiene.

By Kaleah Salmon • 3 min read • Wed, 24th Jan 2024