Education, Learning & Training Stories

Global Stories

Education, Learning & Training stories

Zoom adds AI tools to Virtual Agent for customer service

Customer service teams can now build and monitor AI agents more easily, with Zoom adding testing, quality controls and outcome-based pricing.

By Sean Mitchell • 4 min read • 2 days ago

Generative AI

Study: AI handles 37% of entry-level tasks in India

Entry-level hiring is being reshaped as employers expect junior staff to supervise AI, while 61% in India struggle to find suitable talent.

By Joseph Gabriel Lagonsin • 5 min read • 3 days ago

Software-as-a-Service

Skillsoft launches AI dashboards for manager insight

Managers can now spot skills gaps and compliance risks in real time, as Skillsoft's new dashboards aim to guide staffing decisions.

By Mark Tarre • 4 min read • Last week

Artificial Intelligence

TalentLMS report finds workers learning skills on the job

Many staff are learning new skills by trial and error as employers struggle to keep training aligned with faster-changing job demands.

By Joseph Gabriel Lagonsin • 3 min read • Last week

Unified Communications

GSA says private mobile network deployments top 2,000

Adoption of dedicated LTE and 5G systems is accelerating, with manufacturing still dominant and 5G now taking more than half of new projects.

By Sean Mitchell • 4 min read • Last week

Digital Transformation

Adobe & LinkedIn launch free AI training for marketers

Marketers worldwide can now access free courses as the companies respond to a 113% annual rise in AI-literate job postings.

By Sean Mitchell • 4 min read • Last week

Cloud Security

KnowBe4 names Alex Callihan as Chief Technology Officer

The move puts KnowBe4's product strategy under a long-serving engineer as the company expands tools to counter AI-driven threats and shadow AI.

By Joseph Gabriel Lagonsin • 3 min read • Last week

Wearables

Hytera launches SC700 body camera for frontline use

Frontline staff gain a device that merges recording and live communications, as Hytera targets public safety, retail and healthcare users.

By Sean Mitchell • 3 min read • Last week

Digital Transformation

Skillsoft finds gulf between AI adoption & readiness

Only 24% of workers feel ready to use AI effectively, as firms roll out tools faster than training and governance can keep pace.

By Sean Mitchell • 4 min read • Last week

Generative AI

Multiverse opens Edinburgh tech hub with Amazon veteran

The expansion will add 200 jobs and deepen the skills group's AI engineering footprint as it seeks talent beyond London.

By Sofiah Nichole Salivio • 4 min read • This month

Stories from Other Regions

Education, Learning & Training stories

Collaboration

FICO & Chelsea Foundation launch teen money programme

Teenagers at Stamford Bridge are learning budgeting through a football club simulation as FICO begins its first UK financial education push.

By Sofiah Nichole Salivio • 3 min read • Yesterday

Data Protection

NatWest launches AI ethics accreditation for all staff

With AI tools spreading through the bank, 60,000 NatWest staff will now be trained to spot ethical risks and handle them responsibly.

By Karen Joy Bacudo • 4 min read • 2 days ago

Data Analytics

Lloyds to create 1,000 AI roles as agentic use grows

Fraud checks and customer service will be sped up as Lloyds Banking Group adds more than 1,000 AI jobs and retrains staff.

By Karen Joy Bacudo • 4 min read • 2 days ago

Gaming

MAAC launches new career tracks at Delhi creative summit

More than 600 students left Delhi with guidance on portfolios and studio expectations as MAAC unveiled new training routes for creative jobs.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Manufacturing

Xero finds New Zealand small business productivity lags

New data show Kiwi small firms generating less per hour than peers in Australia and the UK, as rising costs squeeze margins.

By Karen Joy Bacudo • 4 min read • Last week

eLearning

Techskills backs SoftSkillingIt with new work-ready mark

The accreditation reflects rising employer demand for measurable people skills as firms struggle to fill gaps in communication, adaptability and teamwork.

By Sean Mitchell • 4 min read • Last week

Digital Transformation

TechnologyOne named Queensland Corporate Philanthropist of the Year

The award highlights a two-decade pattern of donations, software discounts and volunteering that has backed Queensland charities and frontline services.

By Mark Tarre • 3 min read • Last week