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Indosat launches AI semantic search with Google Cloud support
Digital Transformation

Indosat launches AI semantic search with Google Cloud support

Indosat has introduced an AI-powered Semantic Search in its apps, using Google Cloud's Vertex AI to personalise service and product recommendations for users.

By Jed Nykolle Harme • 4 min read • Sat, 23rd Aug 2025

Global Stories

Digital services stories

The next wave of digital services innovation will run on purpose-built layer 1s
Crypto

The next wave of digital services innovation will run on purpose-built layer 1s

Enterprises are shifting to purpose-built Layer 1 blockchains like Stripe's Tempo and Circle's Arc, enhancing speed and compliance for stablecoin payments.

By Steve Durbin • 4 min read • Fri, 29th Aug 2025
Vertiv acquires Waylay to boost AI & analytics for data centres
DataCentre infrastructure

Vertiv acquires Waylay to boost AI & analytics for data centres

Vertiv has acquired Belgian software firm Waylay to enhance AI-driven monitoring and analytics for power and cooling in global data centres.

By Catherine Knowles • 4 min read • Thu, 28th Aug 2025
Granicus debuts Service Cloud to boost council digital services
Digital Transformation

Granicus debuts Service Cloud to boost council digital services

Granicus has launched its Service Cloud platform in Australia and New Zealand to help councils enhance digital services and boost community engagement.

By Melvin Hipolito • 3 min read • Wed, 13th Aug 2025
Alibaba Cloud to power digital services at Dakar 2026 Games
Artificial Intelligence

Alibaba Cloud to power digital services at Dakar 2026 Games

Alibaba Cloud will provide digital infrastructure for the 2026 Summer Youth Olympic Games in Dakar, the first Olympic event hosted in Africa.

By Jed Nykolle Harme • 3 min read • Thu, 7th Aug 2025
Iron Mountain posts record Q2 results as revenue hits USD $1.7 billion
Hyperscale

Iron Mountain posts record Q2 results as revenue hits USD $1.7 billion

Iron Mountain reports record Q2 revenue of USD $1.7 billion, driven by strong growth in data centre and storage services, boosting full-year 2025 outlook.

By Melvin Hipolito • 4 min read • Thu, 7th Aug 2025
FLOW launches new 30MW data centre campus in Central Tokyo
Digital Transformation

FLOW launches new 30MW data centre campus in Central Tokyo

FLOW Digital Infrastructure is building a 30MW data centre campus in Central Tokyo, with the first 6MW building opening in early 2027 to meet rising digital demand.

By Melvin Hipolito • 3 min read • Tue, 29th Jul 2025

Stories from Other Regions

Digital services stories

Exclusive: Datacentre220 reveals 'next chapter' in latest rebrand
Hybrid Cloud

Exclusive: Datacentre220 reveals 'next chapter' in latest rebrand

Datacentre220 rebrands to lead New Zealand's edge computing revolution, connecting 90+ networks from its carrier-neutral Auckland facility.

By Melania Watson • 5 min read • Mon, 8th Sep 2025
Salesforce unveils AI tools for Australian government expansion
Digital Transformation

Salesforce unveils AI tools for Australian government expansion

Salesforce launches AI tools for public sector and expands in Canberra, enhancing digital services as Australia ranks seventh in global AI readiness.

By Shannon Williams • 4 min read • Thu, 28th Aug 2025
Victoria expands AWS partnership with AUD $20 billion cloud boost
Digital Transformation

Victoria expands AWS partnership with AUD $20 billion cloud boost

Victoria partners with AWS in a AUD $20 billion deal to boost cloud infrastructure, AI, and public digital services, accelerating the state's tech transformation.

By Melvin Hipolito • 4 min read • Wed, 20th Aug 2025
Exclusive: The importance of service reliability in avoiding end-customer dissatisfaction
Customer Experience

Exclusive: The importance of service reliability in avoiding end-customer dissatisfaction

Digital outages cost Australians AUD $5.3bn annually, eroding trust in telcos, banks and airlines as consumers seek more reliable alternatives.

By Melania Watson • 5 min read • Mon, 11th Aug 2025
Australians lose trust as outages cost AUD $5.3b yearly
Digital Transformation

Australians lose trust as outages cost AUD $5.3b yearly

Widespread outages have cost Australians AUD $5.3 billion yearly, with 68% losing trust in telecommunications amid rising service disruptions.

By Jed Nykolle Harme • 3 min read • Thu, 7th Aug 2025
Western Australia adopts new digital platform for property valuations
Data Analytics

Western Australia adopts new digital platform for property valuations

Western Australia has launched the VM Online platform, replacing legacy systems to deliver over one million annual property valuations digitally and efficiently.

By Kaleah Salmon • 3 min read • Fri, 1st Aug 2025
Exclusive: ServiceNow calls for bold AI adoption to boost national productivity
Customer Experience

Exclusive: ServiceNow calls for bold AI adoption to boost national productivity

ServiceNow partners with Datacom to boost AI-driven automation in New Zealand, aiming to enhance enterprise productivity amid demographic challenges.

By Melania Watson • 4 min read • Thu, 31st Jul 2025
Victoria Police & Serco renew partnership, boosting efficiency
Customer service

Victoria Police & Serco renew partnership, boosting efficiency

Victoria Police and Serco have renewed their partnership, freeing over 100,000 hours annually for frontline policing through enhanced non-emergency reporting services.

By Kaleah Salmon • 3 min read • Thu, 31st Jul 2025
ACS report urges action on digital skills for AUD $134bn growth
Digital Transformation

ACS report urges action on digital skills for AUD $134bn growth

ACS urges Australia to close its digital skills gap, unlocking AUD $134bn growth and boosting jobs through a ten-point plan centred on AI and tech training.

By Jed Nykolle Harme • 4 min read • Wed, 30th Jul 2025
Nexer Enterprise Applications names Chris Braisby Operations Director
Digital Transformation

Nexer Enterprise Applications names Chris Braisby Operations Director

Nexer Enterprise Applications appoints Chris Braisby as Operations Director to strengthen operational strategy amid continued UK market growth.

By Jed Nykolle Harme • 3 min read • Mon, 28th Jul 2025