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Digital commerce Stories - Page 3

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Digital commerce stories

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Digital commerce stories

Bir names Lukasz Szczepanski as Birmarket Chief Executive
Digital Transformation

Bir names Lukasz Szczepanski as Birmarket Chief Executive

The hire signals Bir's push to expand online retail in Azerbaijan, where eCommerce still makes up about 3% of sales.

By Sofiah Nichole Salivio • 4 min read • Last month
Trustpilot deepens Shopify tie-up on customer reviews
Marketing Technologies

Trustpilot deepens Shopify tie-up on customer reviews

Shopify merchants will be able to surface independent feedback more easily as Trustpilot's app upgrade makes reviews part of the buying journey.

By Sean Mitchell • 3 min read • Last month
Constructor named Gartner leader in search & discovery
Software-as-a-Service

Constructor named Gartner leader in search & discovery

Retailers are turning to specialist search tools as the category grows, with Gartner valuing the market at USD $17.41 billion in 2025.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Seon & Domaine launch Shopify fraud app for retailers
Software-as-a-Service

Seon & Domaine launch Shopify fraud app for retailers

Retailers can now run fraud checks and chargeback controls inside Shopify, as SEON and Domaine target fast-growing merchants facing rising losses.

By Karen Joy Bacudo • 3 min read • Last month
Salesforce launches AI commerce tools for retailers
Software-as-a-Service

Salesforce launches AI commerce tools for retailers

Retailers are being pushed to capture sales from AI assistants as Salesforce links its commerce software to ChatGPT and other platforms.

By Mark Tarre • 5 min read • Last month
Australians embrace AI shopping tools, not checkout
Fintech

Australians embrace AI shopping tools, not checkout

Most shoppers are happy for AI to compare products, but only 4% want it involved in payment, a new survey shows.

By Mark Tarre • 4 min read • Last month
Avalara wins TrustRadius tax compliance software award
Software-as-a-Service

Avalara wins TrustRadius tax compliance software award

Verified customer feedback has put Avalara among the top-rated tax compliance tools as businesses grapple with complex rules across jurisdictions.

By Joseph Gabriel Lagonsin • 3 min read • Last month
SAP study finds AI agents shape Gen Z buying decisions
Customer Relationship Management

SAP study finds AI agents shape Gen Z buying decisions

Nearly half of Gen Z shoppers now use AI agents to help choose products, forcing brands to rethink how they reach buyers in peak trading periods.

By Sofiah Nichole Salivio • 3 min read • Last month
MoonPay acquires Entendre to automate crypto finance
Software-as-a-Service

MoonPay acquires Entendre to automate crypto finance

Back-office automation for digital asset firms gets a boost as MoonPay adds software that speeds reconciliations, reporting and audits.

By Karen Joy Bacudo • 4 min read • Last month
Forter launches five AI agents for commerce teams
Data Analytics

Forter launches five AI agents for commerce teams

Merchants could cut fraud, dispute and integration delays as Forter opens early access to tools that work inside ChatGPT and Claude.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Neo partners Triple-A to enable stablecoin payments
Fintech

Neo partners Triple-A to enable stablecoin payments

Businesses can now take stablecoin payments without holding crypto, as collections are auto-converted into local currency through treasury tools.

By Karen Joy Bacudo • 4 min read • Last month
Kentico adds AI award in Site of the Year 2026 reset
Software-as-a-Service

Kentico adds AI award in Site of the Year 2026 reset

Digital experience projects using agentic AI will now compete for recognition as Kentico reshapes its Site of the Year awards into six sectors.

By Sean Mitchell • 4 min read • Last month
Maestra passes 100 clients with embedded marketer model
Software-as-a-Service

Maestra passes 100 clients with embedded marketer model

Brands under pressure to simplify marketing operations are turning to Maestra's embedded marketer model, as annual recurring revenue nears USD $5 million.

By Regine Laguilles • 4 min read • Last month
Chargebacks911 warns fintech boom is fuelling dispute chaos
Software-as-a-Service

Chargebacks911 warns fintech boom is fuelling dispute chaos

Merchants face harder-to-trace disputes as AI and agentic commerce complicate payment trails, Chargebacks911 said after new fintech data.

By Sean Mitchell • 4 min read • Last month

Stories from Other Regions

Digital commerce stories

Britons wary of AI making shopping decisions for them
Customer Experience

Britons wary of AI making shopping decisions for them

Most Britons still want to control the final purchase, with 65% uncomfortable letting AI buy on their behalf, Dentsu found.

By Sofiah Nichole Salivio • 3 min read • Last month
Amazon to invest USD $48bn in India by 2030 pledge
Digital Transformation

Amazon to invest USD $48bn in India by 2030 pledge

Amazon will invest USD $48 billion in India by 2030, expanding AI, cloud and logistics infrastructure while increasing jobs and exports.

By Sean Mitchell • 3 min read • Last month
Venture Forge appoints Kenwright as Chief Commercial Officer
eCommerce

Venture Forge appoints Kenwright as Chief Commercial Officer

The 21-person Amazon agency is beefing up ahead of Prime Day as it seeks to win more client brands and widen its market reach.

By Sofiah Nichole Salivio • 3 min read • Last month