Customer Centricity stories
The foundations of a modern data-driven organisation: Obtaining a clear view of the customer
Wed, 6th Oct 2021
#
crm
#
cx
#
martech
Reaching new levels of customer-centricity is only possible through becoming increasingly data-driven.
Could personalised AI assistants streamline your business?
Thu, 25th Oct 2018
#
crm
#
ai
#
martech
Oracle announced the availability of Oracle Digital Assistant, enabling companies to build personalised digital assistants to help employees work smarter and more productively.
Promapp teams up with Kiwi agriculture & farming company
Fri, 6th Oct 2017
#
crm
#
microsoft
#
cx
Promapp’s integration with SharePoint and Microsoft Dynamics will eventually support the sharing of processes to external suppliers.
Innovation & AI - top priorities for Asian companies - so what's the hold up?
Fri, 7th Jul 2017
#
cloud
#
crm
#
ai
"The 4th Industrial Revolution is upon us, and companies that harness the predictive prowess of A.I. are well-placed to address challenges."
Qualtrics launches new tools to help companies create quality CX programs
Tue, 27th Jun 2017
#
crm
#
cx
#
martech
"True customer centricity is not a project - it's a culture and a way of doing business."