Customer Centricity stories

The foundations of a modern data-driven organisation: Obtaining a clear view of the customer
Wed, 6th Oct 2021
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crm
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cx
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martech
Reaching new levels of customer-centricity is only possible through becoming increasingly data-driven.

Could personalised AI assistants streamline your business?
Thu, 25th Oct 2018
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crm
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ai
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martech
Oracle announced the availability of Oracle Digital Assistant, enabling companies to build personalised digital assistants to help employees work smarter and more productively.

Promapp teams up with Kiwi agriculture & farming company
Fri, 6th Oct 2017
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crm
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microsoft
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cx
Promapp’s integration with SharePoint and Microsoft Dynamics will eventually support the sharing of processes to external suppliers.

Innovation & AI - top priorities for Asian companies - so what's the hold up?
Fri, 7th Jul 2017
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cloud
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crm
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ai
"The 4th Industrial Revolution is upon us, and companies that harness the predictive prowess of A.I. are well-placed to address challenges."

Qualtrics launches new tools to help companies create quality CX programs
Tue, 27th Jun 2017
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crm
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cx
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martech
"True customer centricity is not a project - it's a culture and a way of doing business."