Chatbots stories
AI could add GBP £2 billion to UK GDP & create 20,000 jobs
2 days ago
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ai
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ai agents
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ml
AI adoption could revolutionise the UK's accounting sector, adding GBP £2 billion to GDP, boosting exports by GBP £238 million, and creating nearly 20,000 jobs over three years, according to a new study by Sage and Demos.
Salesforce unveils fully autonomous AI customer service agent
3 days ago
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crm
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cx
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martech
Salesforce launches Einstein Service Agent, its first fully autonomous AI customer service agent, promising faster, precise resolutions and seamless human handovers.
ADLINK unveils AI Edge Server MEC-AI7400 for smart manufacturing
Last week
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uc
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it in manufacturing
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digital transformation
ADLINK Technology unveils its AI Edge Server MEC-AI7400 series, aimed at revolutionising smart manufacturing with generative AI and digital twin integrations.
How to optimize your brand’s eCommerce site around key online shopping days
Last week
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data analytics
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cx
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martech
Optimise your eCommerce site for Black Friday, Cyber Monday, and Amazon Prime Day to capture shoppers and boost sales with data-driven strategies.
Leaders speak on AI potential & ethical impacts ahead of AI Day
Last week
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uc
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data privacy
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ai
As AI Appreciation Day nears, industry leaders spotlight AI's transformative impact across sectors, calling for a balance between innovation, transparency, and customer benefit.
Shiprocket deploys on Snowflake AI Data Cloud for better insights
Last week
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uc
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data protection
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cx
Snowflake's AI Data Cloud has been deployed by eCommerce platform Shiprocket to enhance data operations, benefiting 1.5 lakh merchants with real-time insights.
NTT DATA to innovate fan experience at the 152nd Open at Royal Troon
This month
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uc
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network infrastructure
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data analytics
NTT DATA aims to revolutionise the fan experience at the 152nd Open Championship with digital twin tech, AI-driven insights, and a private 5G network.
Study: AI adoption surges in high-growth supply chain sectors
This month
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supply chain systems
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ai
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ai agents
Nearly half of companies in manufacturing, logistics, and retail view escalating costs as their main supply chain challenge, a study by Epicor and Nucleus Research reveals.
Labour stresses tech adoption in housing to tackle worker gap
This month
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uc
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drones
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digital transformation
A new report underscores the urgent need for tech adoption in UK construction to tackle worker shortages and meet ambitious project targets.
Mendix 10.12 update brings AI tools & enhanced security
This month
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soc
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ai
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software development
Mendix 10.12 introduces AI tools and enhanced security, aiming to boost developer productivity and governance. Key updates include the AI assistant Maia and improved chatbot integration.
The good and bad: What AI means for the future of New Zealand
This month
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edutech
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uc
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ai
New Zealand AI expert Heitor Gomes explores how artificial intelligence is reshaping job markets and raises ethical concerns, urging Kiwis to stay ahead.
AI will significantly impact supply chains, industry debate finds
This month
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uc
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supply chain systems
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ai
Over 150 supply chain leaders from Sainsbury's, Nestle, and more attended SCALA's annual debate on AI's impact. Polling showed shop floor roles most affected.
New SELECT president warns of AI electricity demand impact
Last month
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power / energy
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ai
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ai agents
The new President of SELECT, Scotland's top construction trade body, warns UK's National Grid could face significant strain from rising AI energy demands.
Twilio report underscores AI's vital role in predictive marketing
Last month
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uc
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martech
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cdp
Twilio's latest State of Personalisation Report reveals a surge in AI-driven predictive personalisation as 89% of leaders view ethical AI use as a business advantage.
How Generative AI can be turbocharged with knowledge graphs
Last month
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data analytics
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it automation
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iam
Generative AI's power is amplified by knowledge graphs, making tools like ChatGPT and Google's Gemini smarter, reducing errors, and combating biases, thus revolutionising industries.
Sendbird launches advanced AI chatbot for Shopify merchants
Last month
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cx
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martech
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commerce systems
Sendbird launches an AI chatbot for Shopify, powered by GPT-4o, enabling 4.6 million merchants to enhance customer interactions with no-code integration.
Autodesk Construction Cloud receives ISO 19650 certification
Last month
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uc
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risk & compliance
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ai agents
Autodesk announces ISO 19650 compliance for its Construction Cloud, marking a milestone in digital information management for construction projects.
Databricks & NVIDIA expand partnership to boost AI workloads
Last month
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uc
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ai
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ai agents
Databricks and NVIDIA expand partnership to integrate CUDA acceleration into Databricks' platform, boosting AI and data capabilities, announced at Data + AI Summit.
72% of business leaders suffer from analysis paralysis - Could AI be the answer?
Last month
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uc
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data analytics
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ai
A startling 72% of business leaders face analysis paralysis due to data overload. Could AI innovations like predictive analytics and chatbots offer a solution?.
AI adoption grows despite challenges in Australian businesses
Last month
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ai
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ai agents
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research
A new report by Pegasystems reveals that 96% of Australian businesses are adopting AI, yet only a mere 4% feel adequately prepared for its seamless integration.