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Change Management Stories - Page 73

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Explainer: AI and consulting debate history and impact
Data Protection

Explainer: AI and consulting debate history and impact

Industry voices are divided on whether AI will diminish consulting roles or augment them by shifting the nature of the work.

By Sofiah Nichole Salivio • 5 min read • Thu, 5th Feb 2026
C-suite leaders deploy AI, but struggle to scale it
Semiconductors

C-suite leaders deploy AI, but struggle to scale it

AI is deployed everywhere but embedded deeply in fewer than half of firms, as leaders warn integration and skills gaps risk a two-year setback.

By Shannon Williams • 4 min read • Wed, 4th Feb 2026
Zendesk names Craig Flower COO to drive AI first shift
Software-as-a-Service

Zendesk names Craig Flower COO to drive AI first shift

Zendesk promotes Craig Flower to chief operating officer, tasking him with accelerating its AI-first customer service and operations strategy.

By Mark Tarre • 3 min read • Wed, 4th Feb 2026
Australian bosses bet on AI despite patchy pay-offs
Manufacturing

Australian bosses bet on AI despite patchy pay-offs

Australian bosses double down on AI to cut costs, even as few see strong returns and rapid technological change fuels mounting pressure.

By Shannon Williams • 4 min read • Wed, 4th Feb 2026
Sage X3 gains Copilot, AI agents & smarter automation
Manufacturing

Sage X3 gains Copilot, AI agents & smarter automation

Sage adds Copilot, AI agents and smarter automation to Sage X3, promising faster decisions for mid-sized finance and supply chain teams.

By Sofiah Nichole Salivio • 4 min read • Wed, 4th Feb 2026
Salesforce disputes reports it cut 4,000 roles over AI
Customer Relationship Management

Salesforce disputes reports it cut 4,000 roles over AI

Salesforce denies axing 4,000 jobs for AI as critics question Agentforce reliability and the need for hard-coded fallbacks in workflows.

By Karen Joy Bacudo • 5 min read • Tue, 3rd Feb 2026
Event planners juggle lean budgets, AI hesitation
Data Protection

Event planners juggle lean budgets, AI hesitation

Event planners in Australia and New Zealand face tighter budgets, faster turnarounds and lingering doubts over AI's place in their work.

By Melania Watson • 3 min read • Mon, 2nd Feb 2026
Forward Networks unveils AI twin for safer operations
Firewalls

Forward Networks unveils AI twin for safer operations

Forward Networks debuts Forward AI, a digital twin-powered agentic assistant promising safer, verifiable automation for network operations.

By Catherine Knowles • 4 min read • Sat, 31st Jan 2026

Stories from Other Regions

Change Management stories

Employers recognise benefits but don’t know where to start
Human Capital Management

Employers recognise benefits but don’t know where to start

A new report says practical workplace health measures can lift performance and resilience, but many employers still need a starting point.

By Staff Writer • 2 min read • Wed, 4th Feb 2026
Deloitte Ireland appoints Eoin Gilhooly for SAP delivery
Digital Transformation

Deloitte Ireland appoints Eoin Gilhooly for SAP delivery

Deloitte Ireland has named Eoin Gilhooly partner to lead end-to-end SAP delivery, bolstering major transformation work for key sectors.

By Mark Tarre • 3 min read • Wed, 4th Feb 2026
UK staff confident with AI but lack training & strategy
Unified Communications

UK staff confident with AI but lack training & strategy

Confident but undertrained, UK staff are embracing AI tools at work despite patchy strategies, rollout plans and formal learning support.

By Shannon Williams • 4 min read • Wed, 4th Feb 2026
Cloudhouse unveils drift audit to bolster bank resilience
Digital Transformation

Cloudhouse unveils drift audit to bolster bank resilience

Cloudhouse launches Drift Detection Audit for banks, targeting hidden configuration changes blamed for outages and rising resilience risk.

By Mark Tarre • 3 min read • Wed, 4th Feb 2026
Canadian executives back AI despite global jitters
Data Protection

Canadian executives back AI despite global jitters

Canadian bosses bet big on AI for 2026 as global economic optimism lags, embracing autonomous agents while employees resist AI managers.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 4th Feb 2026
Discovery Consulting appoints SAP leader for NSW push
Digital Transformation

Discovery Consulting appoints SAP leader for NSW push

Discovery Consulting names SAP specialist Mark Miranda to spearhead NSW mid-market growth, targeting preferred partner status by 2028.

By Mark Tarre • 4 min read • Tue, 3rd Feb 2026
AI use surges in Australian public sector amid data siloes
Digital Transformation

AI use surges in Australian public sector amid data siloes

AI use has surged among Australian public servants, but rising data siloes and fragmented systems threaten to blunt productivity gains.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 3rd Feb 2026
Ricoh Canada buys ET Group to boost workplace tech
Digital Transformation

Ricoh Canada buys ET Group to boost workplace tech

Ricoh Canada acquires Toronto-based ET Group to expand workplace tech, adding audiovisual design, hybrid meeting and managed services.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 3rd Feb 2026
Qualified to comment - if it ain't broke
Auckland Council

Qualified to comment - if it ain't broke

Central government delays on planning reform have left councils wrestling with rules Leigh Auton says could have been avoided decades ago.

By Staff Writer • 3 min read • Mon, 2nd Feb 2026