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Business Process Optimisation stories

How Invetech and McGrathNicol modernised with SAP S/4 HANA
Digital Transformation

How Invetech and McGrathNicol modernised with SAP S/4 HANA

The move has cut month-end work and lifted invoice processing, while avoiding costly customisation and easing future upgrades.

By Anthony Caruana • 4 min read • Last week
Exclusive: Celonis says AI fails without context in operations
Digital Transformation

Exclusive: Celonis says AI fails without context in operations

AI deployments are failing at scale because most systems lack the context needed to stop agents hallucinating, Celonis says.

By Jake MacAndrew • 3 min read • Last week
Clean Core and governed AI enable SAP success
Hybrid Cloud

Clean Core and governed AI enable SAP success

Australian firms can avoid costly upgrade pain and AI risks by pairing Clean Core with governed data and trusted partners.

By Anthony Caruana • 5 min read • Last week
KPMG forms global alliance with Anthropic for Claude
Digital Transformation

KPMG forms global alliance with Anthropic for Claude

More than 276,000 KPMG staff will gain access to Claude as the firm speeds up tax, legal and cybersecurity work across 138 countries.

By Mark Tarre • 4 min read • Last month
SAP-backed study says data readiness boosts transformation
Data Analytics

SAP-backed study says data readiness boosts transformation

Better managed data can lift returns on big transformation programmes, with a Forrester study finding major efficiency gains and lower costs.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Elite launches advisory services unit for law firms
Data Analytics

Elite launches advisory services unit for law firms

Law firms facing billing and collections pressure will get executive-level guidance on cloud migration, compliance and reporting.

By Sean Mitchell • 4 min read • Last month
Anthropic backs AI services venture with Blackstone
Document Management

Anthropic backs AI services venture with Blackstone

A shortage of AI implementation talent is pushing mid-sized companies to seek help embedding Claude into operations, as Anthropic and backers launch a new venture.

By Mark Tarre • 4 min read • Last month
Whatfix study warns AI adoption gap costs mid-sized firms
Software-as-a-Service

Whatfix study warns AI adoption gap costs mid-sized firms

Poor digital adoption could cost a mid-sized enterprise USD $10.9 million a year, as staff struggle to use AI tools effectively.

By Kaleah Salmon • 4 min read • Thu, 2nd Apr 2026
Lightspeed launches AI inventory tool for retailers
Digital Transformation

Lightspeed launches AI inventory tool for retailers

Retailers could cut stock-receiving errors and save time as Lightspeed rolls out a beta AI tool that turns supplier slips into draft orders.

By Karen Joy Bacudo • 3 min read • Thu, 26th Mar 2026
Confluent says data streaming will enable faster, better decisions
Data Protection

Confluent says data streaming will enable faster, better decisions

Confluent says organisations must shift to governed data streaming, with AI agents making millisecond decisions at scale.

By Anthony Caruana • 6 min read • Wed, 11th Mar 2026

Stories from Other Regions

Business Process Optimisation stories

Indian CFOs plan bigger AI spend on finance & procurement
Data Analytics

Indian CFOs plan bigger AI spend on finance & procurement

Most Indian finance chiefs now expect AI to speed up payments, tighten compliance and cut procurement costs, a new report says.

By Shannon Williams • 4 min read • Thu, 30th Apr 2026
Spinning to success: MAAP CFO reveals growth strategy with Annexa
Digital Transformation

Spinning to success: MAAP CFO reveals growth strategy with Annexa

Integrated finance and inventory systems are helping MAAP avoid operational drag as the cycling brand expands across eight countries.

By Annexa • 8 min read • Thu, 30th Apr 2026
Sparky Space launches AI platform to bridge learning gap
EduTech

Sparky Space launches AI platform to bridge learning gap

By linking training to live workflows, the Berlin start-up aims to help firms turn more of their learning spend into measurable execution.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 17th Apr 2026
Ramp deepens Visa partnership as enterprise base grows
Software-as-a-Service

Ramp deepens Visa partnership as enterprise base grows

Demand from larger businesses has lifted Ramp’s enterprise customer base 133% in 2025, as Visa adopts its software too.

By Karen Joy Bacudo • 3 min read • Thu, 2nd Apr 2026
Lush UK cuts invoice processing time with Quadient
Digital Transformation

Lush UK cuts invoice processing time with Quadient

Finance staff at Lush UK now process more than 4,000 supplier invoices a month faster after automating accounts payable with Quadient and Xero.

By Sean Mitchell • 3 min read • Tue, 31st Mar 2026
Argenbright Security picks Totalmobile for UK workforce
Digital Transformation

Argenbright Security picks Totalmobile for UK workforce

Real-time scheduling will help the security firm cope with urgent call-outs and late shift changes that older systems could not manage.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 26th Mar 2026
Software complexity costs UK firms GBP £32bn a year
Software-as-a-Service

Software complexity costs UK firms GBP £32bn a year

Complex software sprawl is costing UK firms more than GBP £32bn a year, as over a fifth of tech spend is now linked to buyer's remorse.

By Sofiah Nichole Salivio • 4 min read • Fri, 20th Mar 2026