Automation stories
Trend Micro is named a Leader in the 2025 IDC MarketScape report for its Cyber Risk Exposure Management platform, praised for integration and automation features.
By 2026, 40% of enterprise apps will integrate task-specific AI agents, transforming workflows and collaboration, Gartner predicts.
UiPath has named Michael Atalla as Chief Marketing Officer to lead global marketing and boost adoption of AI-driven automation in business processes.
Thoma Bravo to acquire Verint for USD $2 billion, merging it with Calabrio to create a leading AI-driven customer experience platform.
Datalex partners exclusively with Gr4vy to integrate advanced payment orchestration tech, enhancing airlines' checkout and boosting payment flexibility.
Almost all contact centres now use AI, but success hinges on blending technology with human skills to tackle complex, emotional customer needs effectively.
Phosphorus Cybersecurity has appointed Sonu Shankar as President and COO following a record quarter driven by demand for automated security across the Internet of Things.
Ingram Micro partners with Cohesity to enhance data protection and cyber resilience solutions for channel partners across Singapore, Indonesia and Australia.
ANZ firms could save AUD $2.5 billion annually by switching to third-party IT support, freeing funds for AI and innovation amid rising vendor costs.
Klearcom's AI-powered platform now automates United World Telecom's global number testing, boosting service reliability across 100+ countries and time zones.
AI adoption in Security Operations Centres cuts investigation times by 25% and eases alert fatigue, but full integration into workflows remains a challenge.
Paul Nannetti has been appointed Chair of Ekco to drive growth in managed cloud and cybersecurity services across the UK, Ireland, and the Netherlands.
Camunda has been named a Strong Performer in the Forrester Wave for digital process automation, praised for its orchestration and support of key process standards.
Australian privacy reforms demand stronger data management; businesses must embed governance and automation to stay compliant and maintain trust.
CompTIA launches AI Prompting Essentials course to build practical AI skills and boost confidence for workers across all job roles and experience levels.
Process mining is transforming Australian businesses, with Queensland Health saving AUD $11 million by optimising operations through this emerging technology.
Australian banks invest heavily in AI but struggle to realise value amid complex compliance, fragmented data, and rising customer trust concerns, experts say.
R Systems will acquire Novigo Solutions for INR 400 crore in cash to strengthen its AI and automation services, aiming for USD $240 million combined revenue.
The Access Group acquires ATO SmartDocs to enhance its accounting software suite, boosting automation and compliance support for Australian firms.
FloQast teams up with Deloitte Australia to enhance financial processes using AI, aiming to boost efficiency and accuracy in accounting across industries.