Automation Stories - Page 80

Global Stories

Automation stories

Data quality hinders AI adoption in finance despite pilot surge

Despite 99% of finance firms piloting AI, just 3% deploy it enterprise-wide, hindered by data quality issues and legacy system inconsistencies.

By Shannon Williams • 4 min read • Thu, 30th Oct 2025

Customer Relationship Management

Zendesk named leader for AI-first customer service by Gartner

Zendesk has been named a Leader in Gartner's 2025 Magic Quadrant for CRM Customer Engagement, praised for its AI-first Resolution Platform.

By Shannon Williams • 3 min read • Thu, 30th Oct 2025

Customer Experience

Paytronix unveils AI tool to boost hospitality marketing campaigns

Paytronix launches Journey Builder, an AI tool that automates personalised marketing campaigns for restaurants and convenience stores in real time.

By Catherine Knowles • 4 min read • Thu, 30th Oct 2025

Storage

Mphasis unveils quantum tech for cyber defence & optimisation

Mphasis launches two quantum tech solutions to boost enterprise cybersecurity and optimise complex decision-making for improved operational efficiency.

By Catherine Knowles • 3 min read • Thu, 30th Oct 2025

Data Protection

AI guardrails: Building trust in fintech's next frontier

Fintech firms rush to adopt AI, with 65% using it despite cybersecurity lapses, highlighting the urgent need for robust guardrails to build trust and ensure safety.

By Ashwin Vishwanathan • 5 min read • Thu, 30th Oct 2025

Data Protection

Commvault launches AI-driven resilience for enterprise data

Commvault unveils AI-driven features allowing enterprises to manage data protection and resilience using natural language via ChatGPT and Claude.

By Melania Watson • 4 min read • Thu, 30th Oct 2025

Unified Communications

Informatica unveils agentic AI updates to boost data trust & security

Informatica updates its Intelligent Data Management Cloud with new agentic AI features, enhancing data trust, security and automation for enterprises.

By Jed Nykolle Harme • 4 min read • Thu, 30th Oct 2025

Marketing Technologies

Exclusive: Adobe's Firefly is to reshape creative pipelines

Adobe's Firefly aims to transform content creation by automating workflows, helping brands personalise and scale visual content rapidly across channels.

By Sean Mitchell • 5 min read • Thu, 30th Oct 2025

Data Analytics

Teradata launches AI Services to help firms achieve real ROI

Teradata unveils AI Services to help firms move AI from pilots to production, delivering clear ROI with expert guidance and sprint-based deployment.

By Melania Watson • 3 min read • Wed, 29th Oct 2025

Partner Programmes

Canon Business Services ANZ boosts sales team with six new hires

Canon Business Services ANZ expands its sales team with six hires to boost support and growth across Australia and New Zealand's technology sectors.

By Melvin Hipolito • 3 min read • Wed, 29th Oct 2025

EduTech

DDoS attacks hit record peaks as bots & automation escalate

DDoS attacks have surged to record peaks of 3.7 Tbps, driven by automation and shifting geopolitical sources, targeting sectors like higher education globally.

By Melvin Hipolito • 3 min read • Wed, 29th Oct 2025

Digital Transformation

Boomi named exemplary vendor for data integration & MDM in 2025

Boomi has been named an Exemplary Vendor in ISG's 2025 Buyers Guide for Data Integration and Master Data Management, lauded for real-time AI-powered solutions.

By Kaleah Salmon • 3 min read • Wed, 29th Oct 2025

Stories from Other Regions

Automation stories

Robotics

How AI is driving growth and transforming the future of hospitality

AI is transforming hospitality, with the market set to soar from USD $90 million to $8.12 billion by 2034, boosting efficiency and guest experiences worldwide.

By Filip Linek • 4 min read • Thu, 30th Oct 2025

Artificial Intelligence

Job security trumps burnout as Aussies seek stability, not change

Amid rising burnout, just 18% of Australian workers consider changing jobs, favouring stability over uncertainty, reveals new ELMO Software research.

By Melania Watson • 4 min read • Thu, 30th Oct 2025

Firewalls

Email breaches cost Australian firms AUD $436,307 on average

Australian firms face average costs of AUD $436,307 from email breaches, with slow responses increasing ransomware risks, says Barracuda report.

By Melvin Hipolito • 3 min read • Thu, 30th Oct 2025

Unified Communications

Coles partners with OpenAI to enhance corporate operations with AI

Coles has partnered with OpenAI to deploy ChatGPT Enterprise, powered by GPT-5, enhancing corporate operations and AI skills across its workforce.

By Catherine Knowles • 3 min read • Thu, 30th Oct 2025

Smart Cities

Vail adopts agentic AI to boost safety, efficiency & sustainability

The Town of Vail adopts HPE's agentic AI to enhance public safety, efficiency and sustainability, running on a renewable energy-powered data centre.

By Catherine Knowles • 4 min read • Thu, 30th Oct 2025

Risk & Compliance

AI risk outpaces oversight as BSI warns of governance gaps for firms

BSI warns many UK and global firms lack robust AI governance despite rising investment, risking operational failures and reputational damage amid growing AI use.

By Jed Nykolle Harme • 5 min read • Wed, 29th Oct 2025

Artificial Intelligence

Seclore unveils Astra AI platform to transform data security ops

Seclore launches Astra AI platform to enhance data security operations by automating tasks and boosting productivity across global organisations.

By Kaleah Salmon • 3 min read • Wed, 29th Oct 2025

Open source

Australian developers embrace AI, boost productivity on GitHub

Over 2 million Australian developers boosted productivity and innovation, embracing AI tools like GitHub Copilot amid record growth on GitHub in 2025.

By Melania Watson • 4 min read • Wed, 29th Oct 2025