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Australian stories

Securing work-from-anywhere contact centres
Customer Relationship Management

Securing work-from-anywhere contact centres

Contact centres must address data security, control and compliance, and application security as they embrace a future of work from anywhere.

By Darren Rushworth • 3 min read • Thu, 20th Aug 2020
Motorola updates tech for resource industry safety
Digital Entertainment

Motorola updates tech for resource industry safety

Launches video and voice features to help resources companies adhere to face mask and social distancing rules.

By Staff Writer • 3 min read • Thu, 20th Aug 2020
Avaya appoints new managing director for ANZ, refines channel program
Unified Communications

Avaya appoints new managing director for ANZ, refines channel program

Vatcher, a former Optus VP, will be responsible for expanding the market presence for Avaya's cloud, remote work and employee experience technologies.

By Shannon Williams • 3 min read • Thu, 20th Aug 2020
Video: 10 Minute IT Jams - Who is Zscaler?
Public Cloud

Video: 10 Minute IT Jams - Who is Zscaler?

Zscaler's cloud-based cybersecurity solutions and response to COVID-19 are discussed in TechDay's latest IT Jams interview.

By Nick Forrester • 5 min read • Thu, 20th Aug 2020
Q&A: UiPath's Andrew Phillips decodes RPA for the modern business
Unified Communications

Q&A: UiPath's Andrew Phillips decodes RPA for the modern business

Robotic process automation (RPA) is simplifying organizations' manual processes through digitization and automation, according to UiPath ANZ VP Andrew Phillips.

By Sara Barker • 6 min read • Wed, 19th Aug 2020
ANZ firms endure DX agility struggles through pandemic
Digital Transformation

ANZ firms endure DX agility struggles through pandemic

COVID-19 has accelerated digital transformation across Australia, New Zealand, and Asia Pacific, but many organizations are not digitally agile.

By Staff Writer • 3 min read • Wed, 19th Aug 2020
NEXTDC collaborates with Ciena to better support customers
Hyperscale

NEXTDC collaborates with Ciena to better support customers

Australian Data Center-as-a-Service provider NEXTDC has chosen Ciena's DCI to improve network scalability for cloud services.

By Catherine Knowles • 3 min read • Tue, 18th Aug 2020
Broadband data and voice minutes skyrocket as Auckland re-enters lockdown - Vodafone
Unified Communications

Broadband data and voice minutes skyrocket as Auckland re-enters lockdown - Vodafone

Auckland's return to lockdown has led to a 33% increase in fixed broadband data and a 45% rise in voice minutes, according to Vodafone NZ.

By Shannon Williams • 3 min read • Tue, 18th Aug 2020
SAP Concur integrates with Xero to ease pressure on ANZ small businesses
Fintech

SAP Concur integrates with Xero to ease pressure on ANZ small businesses

SAP Concur joins Xero app marketplace to provide unified accounting system for small businesses in Australia and New Zealand.

By Catherine Knowles • 3 min read • Mon, 17th Aug 2020
NinjaRMM continues on growth strategy with new backup solution
Disaster Recovery

NinjaRMM continues on growth strategy with new backup solution

NinjaRMM has launched its new backup solution called Ninja Data Protection, designed for managed service providers (MSPs) and IT professionals.

By Catherine Knowles • 4 min read • Mon, 17th Aug 2020
MaxContact expands Aus channel presence with new MSP
Customer Relationship Management

MaxContact expands Aus channel presence with new MSP

The appointment of CommsChannel enables it to extend the provision of sales, service and support for the range of MaxContact solutions.

By Staff Writer • 2 min read • Mon, 17th Aug 2020
Almost 70% of APAC consumers willing to trade privacy for better UX
Data Privacy

Almost 70% of APAC consumers willing to trade privacy for better UX

APAC consumers demand data protection, prioritising UX over privacy, with businesses and governments under pressure.

By Staff Writer • 3 min read • Fri, 14th Aug 2020
Network as a Service to accelerate in next two years - Aruba
Network Service Providers

Network as a Service to accelerate in next two years - Aruba

IT leaders are investing more in cloud-based and AI-powered networking technologies as business recovery plans take shape in response to COVID-19.

By Shannon Williams • 7 min read • Fri, 14th Aug 2020
APAC consumers not taking ownership of their data, study finds
Data Analytics

APAC consumers not taking ownership of their data, study finds

The majority of consumers in the APAC region expect businesses or governments to protect their data, according to a new F5 research report.

By Catherine Knowles • 4 min read • Thu, 13th Aug 2020
Video: 10 Minute IT Jams - Who is Axis Communications?
Surveillance

Video: 10 Minute IT Jams - Who is Axis Communications?

TechDay's 10 Minute IT Jams feature Axis Communications ANZ country manager discussing core products and ANZ market presence.

By Nick Forrester • 1 min read • Thu, 13th Aug 2020
Medallia opens Singapore data center
Customer Relationship Management

Medallia opens Singapore data center

Medallia, a provider of experience management software, has opened a new data center in Singapore to target growth in the Asia Pacific region.

By Staff Writer • 3 min read • Thu, 13th Aug 2020
Lexmark expands third-party printer support for channel partners
Fleet Management

Lexmark expands third-party printer support for channel partners

Lexmark expands cloud services platform Fleet Agent for partners in Australia and New Zealand to monitor customers' printers.

By Staff Writer • 3 min read • Thu, 13th Aug 2020

Stories from Other Regions

Australian stories

The pros and cons of working from home
Digital Transformation

The pros and cons of working from home

Remote teams gained flexibility and trust, but the study finds blurred home-life boundaries and fewer spontaneous ideas may hinder productivity.

By Georgie Hughes • 4 min read • Thu, 13th Aug 2020