Australian stories - Page 57

AI is set to overhaul customer service, according to Zendesk's latest report, which foresees radical industry changes driven by advanced AI within three years.

Qualys unveils AI-driven API security features in Web Application Scanning, addressing complex vulnerabilities and offering a free 30-day Beta trial to businesses.

Martin Kraemer of KnowBe4 supports Australia's proposed social media age bans, stressing the necessity of robust enforcement and education for parents and schools.

New research by Docusign and Deloitte reveals that poor agreement management causes a global economic loss of nearly AUD $2.7 trillion annually.

Rimini Street is set to revolutionise tech support in the financial sector, offering robust and cost-effective solutions for digital transformation.

Andrew Foot of Dynatrace has discussed their cloud migration progress and strategic successes, with a whopping $1.5 billion in annual recurring revenue.

Global IT outages caused by Microsoft and CrowdStrike updates disrupt key sectors, sparking urgent calls for improved cybersecurity practices.

HID's 2024 report reveals five key trends shaping access control, including mobile IDs and AI adoption. The market in Australia is set for over 8% growth.

A new IFS study shows only 20% of utilities firms have completed digital transformation, despite AI being a top priority.

HR Path has secured a landmark EUR €500 million investment from Ardian, fuelling its expansion and service enhancement in the Asia Pacific region.

AI safety expert Justin Olive is urging immediate action to address the rising challenges in AI safety, highlighting the need for strong regulatory frameworks.

Research on the travel industry's payment challenges for 2024 highlights the post-COVID shift in Singapore's customer payment preferences.

The global smart city kiosk market is set for robust growth, expanding from USD $26.9 billion in 2023 to USD $93.7 billion by 2034, with a 12.2% CAGR, per Future Market Insights.

Xero has launched the second Xero Beautiful Business Fund to help small businesses and non-profits with their expansion plans.

Heymax.ai has secured USD $2.6 million in seed funding led by January Capital, aiming to expand its loyalty platform across the APAC region.

ISMS.online CEO Luke Dash discusses the company's 500% growth, innovations in compliance technology, and global expansion plans, including a new US office.

The APAC software industry is projected to grow by 10.3% in 2024, with major investments in cloud, security, and IT finance management, says Forrester.

Smartsheet's VP for APJ, Nigel Mendonca, has revealed the company's AI innovations and expansion strategies, bridging global work management gaps.

DataStax's Warren Schilpzand has discussed leveraging AI for customer success, highlighting projects with Priceline, Macquarie Bank, and APAC market growth.

Seagate Technology names Futoshi Niizuma as vice president for Asia-Pacific and Japan, aiming to bolster regional sales and technical support under his leadership.