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'A question of respect' — Consumer reactions to poor digital services have hardened during the pandemic
Customer Relationship Management

'A question of respect' — Consumer reactions to poor digital services have hardened during the pandemic

Digital services have become an essential part of people's lives during the pandemic, with 85% relying on them, says a new report.

By Antoine Le Tard • 4 min read • Mon, 30th Aug 2021
How consumer online behaviour has changed during the pandemic
Customer Relationship Management

How consumer online behaviour has changed during the pandemic

The number of applications people are using has increased by 30% in the last two years, according to a new report by AppDynamics.

By Antoine Le Tard • 5 min read • Mon, 23rd Aug 2021
Three tips for technologists to cut through data noise
Data Analytics

Three tips for technologists to cut through data noise

Technologists overwhelmed by soaring data volumes amid rapid digital transformation face challenges. Discover three strategic tips to manage data noise.

By Antoine Le Tard • 4 min read • Wed, 7th Jul 2021