American Express stories

American Express adds AI agent safeguards and purchase protection as it opens a developer kit for software-led buying.

Linux Foundation takes control of Coinbase's x402 protocol as Amazon, Visa and Mastercard back open payments standard for AI-driven web transactions.

SAP Concur rolls out AI-driven expense automation, policy rule creation and new travel features across Microsoft, Amex and Visa integrations.

SAP Concur rolls out new Joule AI agents, tighter Microsoft and card links, and expanded travel tools to streamline corporate expenses.

MariaDB moves to buy in-memory specialist GridGain in a bid to deliver sub-millisecond latency for agentic AI and real-time workloads.

LoungePair links with Vietnam Airlines' Lotusmiles and Auckland Airport's Strata Lounge, expanding its on-demand lounge access network.

Google has launched an open Universal Commerce Protocol to standardise AI shopping flows across search, apps, merchants and payments.

Google launches a Universal Commerce Protocol and Business Agent tools as it bets on AI agents to drive the next era of online shopping.

Becky Lim has been appointed Chief Sales Officer at Plaza Premium Group, tasked with leading global sales and driving growth across its airport hospitality services.

PayPal launches Complete Payments in Singapore, enabling businesses to accept payments from 200+ markets with rapid settlement and multi-currency support.

Medallia has appointed Carrie Parker as its new Chief Marketing Officer, bringing over 25 years of experience from major firms including Cision and American Express.

SAP Concur has unveiled innovative AI-driven enhancements for travel and expense management, including Joule integration and a partnership with American Express.

Freshworks has unveiled impressive Q4 results, with revenues reaching USD $194.6 million, marking a 22% increase year-on-year and signalling robust growth.

Pegasystems has launched enhanced generative AI and automation tools in Pega Smart Dispute to help banks manage rising payment dispute volumes efficiently.

The GitHub Secure Open Source Fund has launched with AUD $1.91 million to boost security in 125 open source projects, offering financial support and education.

Freshworks appoints Murali Swaminathan as CTO, bringing over 30 years of software engineering experience to lead its global technology and innovation strategy.

ACI Worldwide has named Trent Gunthorpe as the new Head of Pacific, aiming to lead digital payments transformation and drive growth across 15 nations in the region.

Littlepay links with Transport for NSW to replace paper tickets with contactless payments on Dubbo, Bathurst buses.

Forsta appoints Henry Pooley, former COO at Fraedom and Director at American Express, to lead their growth and expansion across the APAC region.

Myrna Soto, a cybersecurity industry veteran, joins Vectra's leadership team and board of directors as a key advisor to support accelerated growth plans.