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AI Adoption stories

Sinch survey finds 74% of firms rolled back AI agents
Digital Transformation

Sinch survey finds 74% of firms rolled back AI agents

Governance and safety costs are now overtaking development as many firms struggle to keep live customer-facing AI agents reliable and compliant.

By Sean Mitchell • 4 min read • Yesterday
Most AI projects stall at pilot stage, survey finds
Digital Transformation

Most AI projects stall at pilot stage, survey finds

Pressure is mounting on firms to show returns, as 78% of organisations say AI projects have failed or stalled at pilot stage.

By Sean Mitchell • 4 min read • Yesterday
Webidoo raises USD $25 million to fuel US expansion
Software-as-a-Service

Webidoo raises USD $25 million to fuel US expansion

The funding will help the Italian software group buy US businesses and deepen its reach among small firms already using multiple tools.

By Sean Mitchell • 4 min read • Yesterday
Coupa acquires Rossum to widen AI document processing
Digital Transformation

Coupa acquires Rossum to widen AI document processing

The deal broadens automation across procurement and finance as Coupa folds Rossum's invoice-reading AI into its source-to-pay platform.

By Sean Mitchell • 4 min read • Yesterday
Infobip study finds CX investment gap in global brands
Data Protection

Infobip study finds CX investment gap in global brands

Many global brands are failing to match CX spending with the systems needed for AI-led customer journeys, according to new research.

By Sean Mitchell • 4 min read • Yesterday
UK CIOs warn AI adoption outpaces governance readiness
Data Protection

UK CIOs warn AI adoption outpaces governance readiness

Most UK technology chiefs lack confidence that AI tools are properly overseen, raising fresh risks over leaks, compliance failures and trust.

By Sean Mitchell • 4 min read • Yesterday
LogicMonitor says trust key to safe AI observability
Digital Transformation

LogicMonitor says trust key to safe AI observability

Trust is emerging as the main hurdle as enterprises weigh AI systems that can safely act on live incidents, not just flag them.

By Mark Tarre • 4 min read • Yesterday
Boomi & Couchbase join forces on enterprise AI agents
Hybrid Cloud

Boomi & Couchbase join forces on enterprise AI agents

Enterprises struggling to scale AI pilots may get a simpler route to production, with tighter data access, memory and governance controls.

By Sean Mitchell • 4 min read • Yesterday
Australia & New Zealand brands lead APAC in agentic AI
Digital Transformation

Australia & New Zealand brands lead APAC in agentic AI

But data quality and integration are slowing deployment, as most brands in Australia and New Zealand remain unable to scale agentic AI.

By Sean Mitchell • 4 min read • Yesterday
Cornerstone appoints Brenton Smith to lead APJ push
Digital Transformation

Cornerstone appoints Brenton Smith to lead APJ push

The hire signals a sharper regional push as Cornerstone seeks to win more HR software business across Asia Pacific and Japan amid fierce competition.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday

Stories from Other Regions

AI Adoption stories

KPMG finds finance AI use rises to 75% on governance
Digital Transformation

KPMG finds finance AI use rises to 75% on governance

Assurance-ready firms are pulling ahead as finance teams face rising scrutiny over AI results, with active use now at 75% globally.

By Sean Mitchell • 4 min read • Today
Sparq appoints Barry Newton as Chief Sales Officer
Digital Transformation

Sparq appoints Barry Newton as Chief Sales Officer

The appointment underscores rising demand for AI sales leaders who can turn pilots into measurable enterprise gains as Sparq scales its executive team.

By Joseph Gabriel Lagonsin • 4 min read • Today
Retailers prioritise cost control over staff experience
Digital Transformation

Retailers prioritise cost control over staff experience

Higher labour costs are pushing retailers to cut hiring and raise prices as employee experience slips down the agenda, WorkJam says.

By Sean Mitchell • 4 min read • Yesterday
Pension reforms to drive wider AI use, Lumera says
Digital Transformation

Pension reforms to drive wider AI use, Lumera says

New reporting and data rules under the Pension Schemes Act are expected to force providers to adopt more AI and unified systems.

By Sean Mitchell • 4 min read • Yesterday
Most UK firms still at early stage of AI deployment
Unified Communications

Most UK firms still at early stage of AI deployment

Only 16% of UK firms have fully deployed AI-powered digital workers, as cost, integration and compliance concerns slow wider rollout.

By Sean Mitchell • 4 min read • Yesterday
UK outlines cyber & AI regulatory overhaul in King's Speech
Data Protection

UK outlines cyber & AI regulatory overhaul in King's Speech

Businesses face tighter reporting and new rules as ministers move to overhaul cyber security, AI oversight and digital identity regulation.

By Mark Tarre • 9 min read • Yesterday
Australia AI identity governance lags as risks rise
Data Protection

Australia AI identity governance lags as risks rise

Most Australian organisations are using or planning AI agents for security tasks before formal controls are in place, Semperis found.

By Mark Tarre • 4 min read • Yesterday
Australian employers raise pay for AI skills, survey finds
Human Capital Management

Australian employers raise pay for AI skills, survey finds

AI skills are pushing up salaries across Australian workplaces, with employers struggling to price talent amid fierce competition.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday