DataCenterNews Asia Pacific - Specialist news for cloud & data center decision-makers

8x8 stories - Page 3

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Contact centre market to see 14.6% CAGR over next five years
Fri 12 Jul 2019
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microsoft
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crm
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uc
The rise in omnichannel communication will be a large contributor to this growth, says Fortune Business Insights.
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Exclusive: How the channel can take advantage of cloud communications
Mon 1 Apr 2019
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contact centre
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uc
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ingram micro
"As the partner community increasingly moves towards an 'as a service' revenue model, cloud is the logical arena for VARS, MSPs and consultants."
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8x8 launches X series contact centre cloud solution in ANZ
Tue 26 Mar 2019
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crm
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contact centre
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martech
“With X Series, organisations throughout Australia and New Zealand can now integrate all of their employee communications and contact centre solutions on one cloud platform.”
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8x8 announces Google Cloud contact centre AI integration
Wed 13 Mar 2019
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crm
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contact centre
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ai
“Contact centre AI empowers enterprises to use AI to augment and improve their contact centres."
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8x8 bolsters ANZ channel momentum with four new hires
Wed 6 Mar 2019
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contact centre
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channel partners
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8x8
8x8 has added four new Sydney-based employees to its Australia and New Zealand channel team.
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How AI benefits customer service
Mon 25 Feb 2019
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contact centre
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crm
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ai
"Machine learning and artificial intelligence can be used to find context in the tons of data that flow in and out of customer-facing organisations every day."
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8x8 appoints ANZ channel senior manager
Wed 23 Jan 2019
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uc
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contact centre
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oracle
Joins 8x8 after time at Oracle, Avaya and Optus to managing 8x8’s growing team of partners across the region.
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8x8's new channel partnership aims to move comms to the cloud
Mon 10 Sep 2018
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contact centre
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8x8
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communications services provider
Communications solution provider 8x8 has appointed technology distributor Tradewinds Brokerage as its new master agent for Australia.
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8x8 accelerates APAC expansion, appointing first ever NZ Regional Manager
Thu 6 Sep 2018
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crm
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uc
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contact centre
“It’s very energising to join 8x8 with its passionate community of channel partners and customer advocates."
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8x8 selects Confirmit to deliver deeper customer insights
Wed 25 Jul 2018
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uc
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contact centre
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crm
Confirmit Horizons platform to power customer voice programme for leading cloud communications solutions provider 8x8.
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Exclusive Interview: 8x8 - more than just UC
Thu 12 Jul 2018
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virtualisation
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uc
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contact centre
8x8 shows no sign of slowing with its cloud-based communications platform. Brendan Maree explains how it got to where it is today.
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EXCLUSIVE: Ingram NZ adds disruptive 8x8 solutions
Mon 18 Jun 2018
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crm
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uc
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contact centre
"The addition of the 8x8 brand broadens our offering in the platform space and enables our partners to create tailored UC solutions.”
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IM Showcase 18: VMware takes King of the Show!
Tue 29 May 2018
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microsoft
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virtualisation
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contact centre
A quick photo tour of just some of the exhibitions on display at the Auckland edition of Showcase, including King of the Show - VMware.
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5 IT vendors weigh in on budget announcement
Wed 9 May 2018
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firewall
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printing
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contact centre
Leaders from Ricoh Australia, WatchGuard Technologies, 8x8, LogRhythm, and Snowflake Computing give us their view on the recent budget.
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Tearing down international borders with cloud-based communication
Fri 9 Feb 2018
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contact centre
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crm
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martech
looks at how to leverage the cloud to build a truly connected global organisation
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8x8 looking for new partners in ANZ due to product demand
Thu 1 Feb 2018
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contact centre
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partner programmes
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channel partners
8x8 are promoting their partnership programme in a bid to expand their channel partner ecosystem across Australia and New Zealand.
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Brendan Maree takes on 8x8 vice president role
Mon 13 Nov 2017
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uc
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contact centre
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interactive intelligence
Former Interactive Intelligence executive Brendan Maree has taken on the role of Asia Pacific vice president for unified communications provider 8x8.
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8x8 introduces its premium feature rich CCaaS product to AU and NZ
Mon 21 Nov 2016
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contact centre
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crm
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martech
8x8 is a global organisation that recently opened up business in AU & NZ after experiencing strong demand in the area - find out what they offer here.
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8x8 reveals next gen global partner program to lead cloud transformation
Tue 15 Nov 2016
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contact centre
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partner programmes
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8x8
“8x8, with our international partners, is leading the transformation from a product-centric to services-cloud model."
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