Netskope boosts SASE reach with new Malaysia hub, Indonesia push

Netskope has opened its first data centre in Malaysia and expanded its presence in Indonesia, as the US-based cloud security company seeks deeper access to Southeast Asia's growing market for secure digital services.

The company has launched a new facility in Kuala Lumpur and deployed a local go-to-market team in Indonesia. It already has teams in the Philippines, Taiwan and Hong Kong as part of a broader regional build-out.

The Kuala Lumpur site extends Netskope's private NewEdge network to more than 120 data centres worldwide, including 25 across Asia. The company said the Malaysian facility forms part of a strategy that combines local infrastructure with local sales, technical and training staff.

In Indonesia, Netskope will continue to work with distributors and partners. The new in-country team will focus on customer engagement and specialist support. It will also provide additional sales and technical resources to local partners.

The company said this structure aims to give Indonesian organisations more direct assistance across their adoption, deployment and ongoing use of its products. It also creates a larger local ecosystem around its services.

Regional demand

Netskope positions itself in the secure access service edge, or SASE, segment that blends security and networking delivered from the cloud. Demand for this architecture has risen as organisations route more traffic to cloud and software-as-a-service applications and support remote and hybrid workforces.

The company has developed Netskope One as its main platform. It offers access control, threat protection, and security for web, data, cloud and AI use. It also includes networking features that direct traffic through the firm's NewEdge infrastructure.

Netskope said the new Kuala Lumpur data centre reduces the physical distance between Malaysian users and its security services. It said this addresses requirements for local data processing and storage that arise from data sovereignty rules in regulated industries.

The company said the local presence also reduces the latency that can affect security checks and inspection when traffic leaves the country. It said this can remove some of the traditional tension between strict security controls and network responsiveness.

Enterprise customers

Telecommunications and financial services customers in Malaysia welcomed the move. Both sectors operate under strict regulatory frameworks and hold sensitive customer information.

Maxis, one of Malaysia's major telecommunications providers, is a Netskope customer. Its Chief Information Officer said the company sees security as central to its service.

"At Maxis, we are dedicated to providing secure and reliable communications services. By leveraging Netskope's platform, we have strengthened our data protection capabilities, ensuring that our employees benefit from a consistent and secure experience, whether they are working in the office or remotely. We are thrilled that Netskope is strengthening security and data protection with the new data centre, enhancing a secure and seamless employee experience," said Ng May Ching, Chief Information Officer, Maxis.

Credit reporting group CTOS Digital also handles large volumes of sensitive data. It serves banks, financial institutions and other regulated clients.

"At CTOS, we operate across critical sectors such as financial services and telecommunications, handling highly sensitive data every day. Protecting this data is a fundamental responsibility, and we cannot afford downtime or latency in our security processes. Netskope's decision to establish a dedicated data centre in Malaysia is a significant step forward-it enhances performance, supports data sovereignty, and helps future-proof our compliance as regulations increasingly emphasise localisation and security," said Subramaniam.

NewEdge footprint

The Kuala Lumpur facility is part of NewEdge, Netskope's private global network. The company said every NewEdge data centre can process security traffic and deliver its full SASE service set.

NewEdge ranks as the company's twelfth-largest location globally in terms of participation in internet exchanges. The firm said this network design aims to improve interconnection with local internet service providers and cloud platforms.

The NewEdge architecture includes what Netskope calls Localisation Zones. These zones extend coverage to more than 220 countries and territories.

The firm said Localisation Zones keep internet content aligned with a user's domestic experience even when traffic exits through another country. It cited Indonesia as an example, where users whose traffic egresses via Kuala Lumpur can still receive local-language content, location-appropriate search results and avoid issues with geo-fenced applications.

Indonesia focus

Indonesia has become a focus market for many cloud and security vendors due to its large population and growing digital economy. The government has introduced data localisation and cybersecurity measures that affect how companies store and secure data.

Netskope said it will keep pursuing a partner-led model in the country. It said the new local team gives customers and partners direct access to its staff for sales, deployment and training discussions.

Kunal Jha, Regional Director for Asia at Netskope, said the company sees rising demand for its approach in both markets.

"These deployments are reinforcing our commitment to delivering excellent local support and service delivery to current and future users in Indonesia and Malaysia. organisations in those markets require modern security and networking capabilities that both accelerate and secure digital transformation, without any compromises between those priorities," said Jha.