About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 18
Ping Identity leads Gartner Magic Quadrant for access management
Thu, 20th Nov 2025
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digital transformation
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iam
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ai
Ping Identity leads Gartner's 2025 Magic Quadrant for Access Management, topping Ability to Execute and Completeness of Vision for the ninth year running.
Finance teams struggle to unlock full AI potential amid risks
Thu, 20th Nov 2025
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data analytics
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ai security
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risk & compliance
Over half of finance teams report only partial AI automation, focusing on accuracy and fraud prevention amid reliance on outdated tools and manual tasks.
Quantum error correction emerges as top hurdle for global sector
Thu, 20th Nov 2025
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quantum computing
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software development
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investment
Quantum error correction is now the chief challenge in the global quantum computing sector amid rising investments and acute talent shortages.
Online retailers see Black Friday boost but loyalty lags behind
Thu, 20th Nov 2025
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cx
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martech
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e-commerce
Online retailers see a Black Friday traffic and sales surge, but only 22.6% of new customers return within a year, highlighting loyalty challenges.
Retailers face rising freight costs & tough supply chain test
Thu, 20th Nov 2025
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supply chain
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black friday
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chinese new year
Retailers face rising freight costs and tighter logistics as Black Friday looms, testing supply chain resilience amid demand forecasts and regulatory shifts.
MSI unveils new modular server & AI platforms for data centres
Thu, 20th Nov 2025
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virtualisation
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hyperscale
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edge computing
MSI has launched modular servers and AI platforms with AMD, Intel, and NVIDIA, targeting scalable, energy-efficient data centre solutions for cloud and AI workloads.
SAS earns top marks for customer interaction software leadership
Thu, 20th Nov 2025
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gaming
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cx
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data science
SAS has been named a leader in real-time interaction software for its Customer Intelligence 360, excelling in AI and data-driven customer engagement.
Australian retailers warned on AI search as duplication soars
Thu, 20th Nov 2025
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cx
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martech
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supply chain
Analysis shows 85% of Australian online retailers' product pages underperform in search, with 49% product description duplication hindering AI-driven discovery.
Fintech groups join forces to boost Greater Bay Area collaboration
Thu, 20th Nov 2025
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fintech
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data science
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ai
Four fintech organisations from Hong Kong and mainland China formed a partnership to boost collaboration and market access across the Greater Bay Area.
AI-powered malware email attacks soar by 131% amid new threats
Thu, 20th Nov 2025
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ransomware
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phishing
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advanced persistent threat protection
Malware email attacks surged 131% in 2025 as cybercriminals harness AI to craft sophisticated phishing and scam campaigns, challenging traditional defences.
Cloudflare outage spotlights systemic risks in cloud resilience
Thu, 20th Nov 2025
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firewalls
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mfa
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advanced persistent threat protection
Yesterday's Cloudflare outage triggered widespread 5xx errors, exposing systemic risks in cloud resilience and sparking calls for stronger multi-cloud strategies.
AI-driven cyber attacks & deepfakes set to surge by 2026
Thu, 20th Nov 2025
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firewalls
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network security
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mfa
AI-driven cyber attacks and deepfakes are set to surge by 2026, with experts warning of faster breaches and rising third-party risks challenging defenders.
AI-driven search reshapes digital brand visibility & discovery
Thu, 20th Nov 2025
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digital transformation
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martech
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ai
Conductor's new report reveals AI tools like ChatGPT are reshaping digital brand visibility, with AI-driven search now influencing discovery across key sectors.
Retailers to unify shopping experiences & boost AI by 2026
Wed, 19th Nov 2025
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digital transformation
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cx
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martech
By 2026, retailers will unify online and in-store shopping with AI-driven personalisation, ensuring seamless, consistent customer experiences across channels.
AI-driven agents spark new identity crisis for cyber security
Wed, 19th Nov 2025
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ransomware
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advanced persistent threat protection
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iam
AI-driven agents now outnumber humans 82 to 1 in firms, escalating identity attacks as 90% of business leaders deem them their top cyber threat.
AI drives global shift in hiring, pay premiums & workforce skills
Wed, 19th Nov 2025
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uc
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ai
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ai ethics & governance
AI reshapes global hiring as 66% of firms cut entry-level recruitment, prioritise skills over degrees, and offer up to 100% pay premiums for AI expertise.
Study reveals ATS rarely auto-rejects CVs, debunks 75% myth
Wed, 19th Nov 2025
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hcm
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risk & compliance
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linkedin
A new study finds ATS rarely auto-reject CVs; most recruiters manually review applications despite the 75% auto-reject myth circulating online.
Channel partners lag behind rising demand for AI networking
Wed, 19th Nov 2025
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firewalls
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network security
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edge computing
Research reveals only 26% of channel partners offer AI-driven networking, while 74% struggle to meet rising customer demand for such solutions.
AI-powered deepfakes drive surge in global business & consumer fraud
Wed, 19th Nov 2025
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data analytics
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physical security
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risk & compliance
AI-driven deepfakes are fuelling a global surge in fraud, with 77% of anti-fraud experts reporting increased incidents and 83% expecting further rises soon.
AI now integral to workplace routines & software decisions
Wed, 19th Nov 2025
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erp
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llms
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ai
A TrustRadius study reveals 95% of professionals use AI weekly, with 69% using it daily, reshaping workplace routines and software choices.