About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon
Aurigo launches AI platform to transform data centre planning
4 days ago
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devops
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hyperscale
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dc
Aurigo Software unveils AI-powered Primus platform to enhance data centre capital planning, boosting efficiency amid rising global infrastructure investment.
Australian universities adopt free CPP software to support students
4 days ago
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edutech
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software development
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victoria university
Nine Australian universities have adopted free software by TechnologyOne to manage the federal AUD $331.65 weekly payment supporting students in unpaid placements.
Oxylabs launches AI Studio to simplify web scraping for all users
4 days ago
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digital transformation
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data science
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llms
Oxylabs launches AI Studio, a user-friendly platform offering free AI-based web scraping tools to simplify data collection for all skill levels.
AI in education & recruitment must support, not replace, humans
4 days ago
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ai
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transparency
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workforce technology
Education and recruitment leaders urge AI to support, not replace, humans, emphasising ethics, creativity and oversight in tech-driven sectors.
RBA reforms to ban surcharges & cap fees reshape payments
4 days ago
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fintech
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payment technologies
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mastercard
The RBA will ban surcharges and cap interchange fees on card payments by mid-2026, boosting alternative methods like Account-to-Account payments.
Chargebacks911 report reveals USD $170 billion hit from fraud
4 days ago
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martech
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commerce systems
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bnpl
Chargebacks911 reveals merchants lose over USD $170 billion annually to chargeback fraud, driven by consumer convenience and rising dispute misuse in digital payments.
Hybrid onboarding found most effective, research reveals gaps
4 days ago
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hybrid & remote work
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millennials
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gen z
Research shows hybrid onboarding is most effective, with 75% satisfaction, while gaps remain in AI use and personalised learning during induction.
Mobile app breaches cost firms USD $7 million despite confidence
4 days ago
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devops
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application security
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advanced persistent threat protection
Despite 93% confidence in defences, 62% of firms faced mobile app breaches costing an average of USD $6.9 million in 2025, says Guardsquare study.
Ransomware, AI & vendor risks drive billions in 2025 breaches
4 days ago
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ransomware
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mfa
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advanced persistent threat protection
Ransomware, AI-powered attacks and vendor risks drive billions in cyber breach costs in 2025, with retail the hardest hit sector globally.
Turnitin launches Clarity to boost academic integrity with AI
4 days ago
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edutech
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genai
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ai
Turnitin launches Clarity to enhance academic integrity and guide responsible AI use in education with a new integrated writing and feedback platform.
DevOps platforms see surge in outages & downtime in 2024 report
4 days ago
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malware
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dr
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devops
DevOps platforms like Jira and Azure DevOps saw notable surges in outages and security incidents in 2024, causing significant downtime and disruption globally.
Multi-academy trusts warn of worsening finances for 2025-26
4 days ago
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public sector
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student support
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finance
Multi-academy trusts warn finances will worsen in 2025-26, with 48% vulnerable and rising costs forcing cuts in staff and services amid insufficient funding.
UK small businesses face deeper crisis than Covid, study warns
4 days ago
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smb
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entrepreneurship
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work-life balance
Over half of UK small business leaders find today’s economy tougher than the Covid peak, with many fearing closure from one more cost hike.
Singapore tops global index for ease of work visas for foreigners
4 days ago
Singapore ranks first globally for ease of work visas, boasting swift processing, low fees, and stable conditions, according to a new study by Eskimoz.
US stops USD $15 billion in healthcare fraud amid AI scam surge
4 days ago
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data protection
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vpns
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ransomware
US authorities have halted USD $15 billion in healthcare fraud amid rising AI-driven scams using deepfakes, gift card fraud, and sophisticated phishing tactics.
Major gap found between HR spend & employees’ top priorities
4 days ago
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hcm
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flexible work
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mental health
Research reveals flexible work and mental health support top employees’ priorities for 2026, urging firms to align budgets with actual workforce needs.
UK universities & insurers launch GBP £2 million AI risk project
4 days ago
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fintech
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risk & compliance
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ai
UK universities and insurers have launched a GBP £2 million project to develop insurance products addressing risks from commercial artificial intelligence use.
AI reshapes youth skills: digital literacy, ethics & adaptability key
4 days ago
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ai
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ai ethics & governance
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digital literacy
AI is revolutionising youth skills; digital literacy, ethics and adaptability are now essential for young professionals to thrive in tomorrow’s workforce.
Ignition & Karbon integration aims to boost accounting firm efficiency
4 days ago
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financial systems
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rpa
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accounting systems
Ignition and Karbon have integrated to automate billing and workflows, boosting efficiency for accounting firms by streamlining client onboarding and payments.
Industry leaders stress AI progress with focus on trust & impact
5 days ago
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hybrid cloud
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hyperscale
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smart home
Industry leaders highlight AI's rapid integration across sectors, stressing trust, security, and ethical innovation as key to its responsible future impact.