Telecommunications news stories

Phone and internet complaints have increased for the first time in five quarters, according to a new telco report from the Ombudsman.

The Commerce Commission is welcoming the creation of new marketing codes for the telecommunications industry.

One of the most quoted adages in business is "if you can't measure it, you can't manage it" this has been a long-held problem in telephony and customer service.

The IDC says spending on telecommunications and pay-TV services in APAC jumped from $494 billion to $505 billion last year, following global trends.

HMD Global has launched the Nokia G21 G-series smartphone, along with a prepaid handset on the Vodafone network.

The project will be the largest commercial data center project in South Korea with total IT power of 120MW and a capital investment of more than KWR$1 trillion.

MATRIXX Software has entered into a partnership with CompaxDigital, a provider of cloud-native business support solutions.

The Commerce Commission says New Zealanders know what they want when it comes to telecommunications. They like new technology and the ability to use it flexibly.

Kacific has received two significant awards at the Asian Telecommunications Awards 2022 for its commitment to underserved communities.

Chorus, a New Zealand telecommunications infrastructure business, has implemented technology that links well-being with business performance.

Vodafone NZ has begun a market engagement process, with Barrenjoey and UBS brought on board to advise the company.

The Commerce Commission is inviting feedback on enhancements to its Measuring Broadband New Zealand programme.

Dell Technologies has introduced new telecommunications solutions and services to help CSPs affordably ramp their transformation to open, cloud-native networks.

The merged company, which is awaiting regulatory and other approvals, will be known as 2degrees, which the companies say recognises the significant value of the 2degrees brand in New Zealand. 

New research finds international call traffic declined by 7% in 2020 and that the downhill trend continues from 2015 after only a slight increase in 2020 at the start of the pandemic.

HGC Global Communications Limited (HGC) has partnered with Kacific Broadband Satellites Group (Kacific) with the collaboration looking to provide better broadband solutions for customers across Southeast Asia.

55% more data was used by Vodafone customers this year, compared to NYE 2020/2021.

Challenger telcos 2degrees and Orcon Group have announced plans to merge, as they look to form New Zealand's third-largest integrated telecommunications company. 

“With international travel still on hold, we expected a large amount of internet traffic around the holiday season but once again we've been blown away by the sheer volume."

Ahead of the scheduled Q1 2022 customer launch, the 2degrees 5G network has been switched on in central Auckland and Wellington for testing and optimisation. 

Telecommunications equipment company Alcatel-Lucent Enterprise has announced a new range of desk phones that they say are designed for the fast-moving digital age.

Global enterprise cloud communications provider RingCentral has unveiled a new set of phone capabilities to the Microsoft Teams platform.

BT is to deploy epidemiological AI based on the spread of viruses in humans to combat cyber-attacks.

"Most businesses and industries are now reliant on technology and because of this, the impacts of a cyber attack are more harmful than ever."