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Retailers stories - Page 2

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Laser
LASER invests in NZ market with new distie and retail partners
July 2021
"We have a strong focus on growing markets outside of Australia, and New Zealand is the first piece of this important growth puzzle for us."
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Retailers
Tips for better shipping in the borderless eCommerce landscape
May 2021
Here are the steps that e-tailers can take to optimise shipping processes to make it more efficient and cost-effective for all parties.
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Commerce Systems
Bridging the brick-and-mortar and eCommerce gap
April 2021
Retailers should develop an understanding of new customers’ shopping habits, as well as take advantage of nascent opportunities for growth in the retail sector.
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Retailers
Virtual shopping, augmented reality could soon replace tactile shopping - study
April 2021
"For e-retailers, it's clear that price and convenience alone isn't enough to keep people exclusively shopping online post-COVID-19."
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Retailers
Using electronic data interchange to maximise business revenue in peak seasons
March 2021
Electronic data interchange (EDI) can provide a solution to the challenges presented during peak shopping seasons.
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Data
How to maximise business success with a digital supply chain post-COVID-19
January 2021
Electronic data interchange (EDI) can play a significant role in retailers’ emergence from COVID-19 and their ability to compete effectively in the future.
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Commerce Systems
Increasing profit margins for your online business through better cost management
January 2021
Organisations can scale operations and increase profitability with discipline and planning, to minimise or avoid disrupting their traditional business, writes Pitney Bowes head of shipping for A/NZ Ben Seal.
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Customer experience
Z Energy chooses TNS to upgrade retail customer experience
January 2021
Z Energy has partnered with Transaction Network Services (TNS) to upgrade its customer experience with improved payments security and new digital offerings.
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Commerce Systems
Google Cloud launches suite of eCommerce search solutions for retailers
January 2021
“Retailers are in dire need of agile operating models powered by cloud infrastructure and technologies like artificial intelligence and machine learning (AI/ML) to meet today’s industry demands."
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Retailers
Positive customer experience will boost brand loyalty - study
December 2020
A positive customer experience with a retailer during the festive season will encourage customer loyalty, according to new research from Zendesk.
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Omnichannel
APAC retailers lagging in omnichannel capabilities
November 2020
“It’s great to see APAC brands making significant progress in improving customer experience, however, currently they aren’t setting the bar high enough for a customer-centric strategy."
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Retailers
NZ retailers urged to embrace new eCommerce experiences ahead of holiday season
November 2020
Retailers should expect to see new shopping behaviours from customers
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Software Defined Wide Area Network
TNS launches new retailer-focused secure SD-WAN offering
October 2020
Transaction Network Services (TNS) has launched its new TNS Secure SD-WAN offering in partnership with Fortinet, the enterprise security provider. 
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Cloud
Retailers need to embrace marketing technology for the weirdest Black Friday ever
September 2020
As the all-important holiday shopping season moves closer, it is even more critical retailers invest in proven marketing technology to stand out from the crowd, writes Soprano Design vice president for global product and marketing Matt Thompson.
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Business Intelligence
Vend to empower retailers with Pointy for Google integration
August 2020
The integration will enable retail stores using Vend to showcase their products online through Pointy to help drive traffic in store.
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Digital Transformation
Digital transformation has become 'unstoppable' and essential for retailers, study finds
July 2020
“The strong adoption of digital transformation by finance teams just demonstrates its incredible power to affect the bottom line. This survey illuminates the deep changes in the retail industry, which are mostly an acceleration of the trends that were already in motion.”
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Commerce Systems
Mastercard and Ethoca look out for A/NZ retailers with support package
May 2020
"In making Ethoca Alerts available to qualifying retailers around New Zealand and Australia for no charge, Ethoca hopes to provide local businesses with a little relief as they adapt to their new way of working.”
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Customer experience
Retailers struggling to meet customer expectations during COVID-19
May 2020
"If retailers haven’t made investments in the supply chain that ensure a seamless shopping experience that reflects the experience shoppers previously had in store or online prior to COVID-19, it’s clear that consumer expectations won’t be met."
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Retailers
Tap-and-go paywave payments the new norm in a COVID-19 world, Mastercard research shows
May 2020
Consumer polling by Mastercard showed a significant majority of consumers were using the technology during February and March.
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Retailers
Coronavirus: City of Melbourne outlines $10m support package
March 2020
"We're doing everything we can to help businesses stay open and keep Melburnians in jobs." 
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Retailers
Coronavirus: Australian government announce stimulus package to assist retailers and SMEs
March 2020
Retailers from across Australia have welcomed the federal government's stimulus package announced this week, as it looks to help the economy through the coronavirus outbreak.
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Retailers
Coronavirus: Alibaba Cloud delivers eCommerce to help retailers
March 2020
Alibaba Cloud will deliver a series of eCommerce solutions to assist organisations that are adversely impacted by the coronavirus outbreak. 
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5G
Global consumers to trade in 810 million smartphones in favour of 5G devices
March 2020
68% of consumers would be willing to trade-in their device in favour of a 5G-capable upgrade, according to research from Blancco Technology Group.
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Partner Programmes
Leading Edge Computer Group welcomed into Acer's Diamond Partner Program
November 2019
Acer has welcomed Leading Edge Computer Group to its Diamond Partner Program, a program that spans 105 independent resellers looking to extend their reach across Australia.