Process automation stories - Page 7

GrayCyan launches an AI readiness and ROI scorecard to test if industrial workflows and systems can truly support responsible automation.

Lean AI is reshaping logistics roles, easing routine tasks and opening new leadership pathways for women across global supply chains.

PropTech's biggest threat is not disruption, but an invisible admin tax draining agents' time, equity and long-term career potential.

ECI names Jack Wood chief technology officer to spearhead platform modernisation and embed secure, workflow-native AI across its products.

Kinetic IT has been named ServiceNow's 2026 Asia Pacific Consulting & Implementation Rising Star Partner, after recently attaining Elite status.

ABBYY secures 22 new AI and OCR patents, expanding its portfolio beyond 400 as document automation rivals race to protect key technologies.

Confluent upgrades its AI toolkit to link agents over live data streams and add multivariate anomaly detection for faster issue spotting.

ABBYY adds 22 patents to its document AI arsenal, pitching 'purpose-built' tech for safer enterprise use as generative AI uptake accelerates.

ServiceNow launches Autonomous Workforce and EmployeeWorks, pairing AI “specialists” with chat-based support to automate routine workplace tasks.

Notion rolls out Custom Agents, AI teammates that automate recurring workflows for Business and Enterprise users in a public beta launch.

Talkdesk unveils Automation Flows and extends Autopilot to email, promising end-to-end AI handling of complex, multi-system CX workflows.

Xero rolls out richer credit note webhooks so developers can ditch heavy polling, cut API traffic and get faster, event-driven updates.

TMF reports GBP £32 million margin boost after deploying Enate's orchestration platform to streamline services and expand automation.

Philippine Airlines slashes call waits to under a minute with Twilio-powered AI, targeting a 'super AI agent' handling most queries by 2026.

Nintex refreshes its K2 on-prem platform with new custom UI controls, accessibility upgrades and deeper diagnostics for secure workflows.

AI-enabled cloud ERP could cut finance close times by 30% by 2028, as Gartner tips modular, automated systems to reshape CFO agendas.

Hyland expands AI agents and content tools to accelerate workflow automation, tackle unstructured data and unify access across repositories.

UiPath launches agentic AI tools to summarise medical records, cut claim denials and speed prior authorisation in strained healthcare admin.

SUSE acquires Industrial IoT platform Losant, vowing to open source the tech as it expands from edge infrastructure into automation software.

Commotion launches NVIDIA-powered AI OS to turn experimental enterprise AI into operational “workers” as Singapore ramps up adoption push.