Outsourcing stories
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
Kyndryl launches AI Digital Twin for the workplace
2 days ago
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data analytics
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hcm
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it automation
Kyndryl's AI workplace Digital Twin uses Microsoft Foundry to spot IT faults before staff are hit, as firms seek faster, predictive support.
Arctic Wolf wins Gartner Customers' Choice for MDR
3 days ago
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cloud security
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cx
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martech
Arctic Wolf earns a strong 2026 Gartner Peer Insights showing for managed detection and response, backed by 241 reviews and a 99% recommendation rate.
KPMG says executives see managed services as key to AI
3 days ago
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digital transformation
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partner programmes
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risk & compliance
Executives now see managed services as a critical route to scaling agentic AI, with most prioritising AI know-how and security over cost savings.
Check Point & MyRepublic launch SME email security
4 days ago
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phishing
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socs
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email security
MyRepublic and Check Point roll out managed email protection for Singapore SMEs as phishing surges and AI-driven scams loom larger.
Vistra appoints Chief AI & Digital Officer Damian Leach
4 days ago
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saas
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data analytics
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digital transformation
Vistra names Damian Leach as Chief AI & Digital Officer to accelerate global digital and AI upgrades across client services and operations.
Standard Chartered opens Global Fusion Centre in Malaysia
4 days ago
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data protection
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digital transformation
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fintech
Standard Chartered deepens Malaysia tech push with first Global Fusion Centre in Kuala Lumpur, linking staff, AI and cybersecurity.
Creative ITC hires Lewis Pinner as Chief Revenue Officer
5 days ago
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storage
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hybrid cloud
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digital transformation
Creative ITC appoints veteran industry executive Lewis Pinner as Chief Revenue Officer to drive overseas expansion and deepen customer growth.
AI prompts clients to question expert fees, report finds
Last week
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devops
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digital transformation
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partner programmes
One in three firms say clients now think AI can do expert work in-house, raising pricing pressure for agencies and consultancies.
FE fundinfo flags five shifts in asset manager compliance
Last week
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fintech
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risk & compliance
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ai
FE fundinfo says UK and EU disclosure reforms, AIFMD II and AI oversight will reshape compliance for asset managers in 2026.
Aquablue opens Morristown HQ after 40% workforce rise
Last month
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network infrastructure
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ai
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hybrid & remote work
Aquablue opens Morristown headquarters as Chief Executive Officer Chris Marino hails expansion after workforce growth of more than 40%.
Asia Pacific technology spend to rise 9.3% in 2026
Last month
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digital transformation
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hyperscale
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dc
Forrester says Asia Pacific tech spending will climb to USD $874 billion in 2026, but inflation, tariffs and geopolitical risks will blunt gains.
Rimini Street wins three Stevie Awards for support
Last month
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digital transformation
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cx
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martech
Rimini Street clinches triple Stevie Awards for AI-powered support and stellar service, as judges hail GBP £10B client savings impact.
Abacus adopts single brand after Medicus IT merger
Last month
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data protection
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fintech
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advanced persistent threat protection
Abacus unveils a single global brand after its merger with Medicus IT, uniting financial and healthcare cybersecurity under one banner.
Gamma expands APAC cloud comms portfolio in four markets
Last month
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digital transformation
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hyperscale
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public cloud
Gamma launches its Global Communications Enablement cloud portfolio across Australia, New Zealand, Singapore and the Philippines.
MSPs eye hybrid IT gains in cloud & security services
Last month
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firewalls
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data protection
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private cloud
MSPs chase predictable hybrid IT revenue as research shows cloud management and security services leading demand across global markets.
AI drives wasted cloud spend higher despite FinOps gains
Last month
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hybrid cloud
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digital transformation
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hyperscale
Wasted cloud spend jumps to 29% as AI workloads surge, outpacing gains in FinOps maturity and sharpening focus on governance and risk.
Hexaware unveils Agentverse AI platform for enterprises
Last month
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uc
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manufacturing
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digital transformation
Hexaware launches Agentverse, a governed AI agent platform with 600+ prebuilt agents to scale automation across enterprise operations.
Alchelyst merger creates unified private markets platform
Last month
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digital transformation
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fintech
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cx
Alchelyst merges with Lyra Client Solutions to form a unified tech-enabled private markets servicing platform led by founder Joan Kehoe.
Cynomi targets MSPs with new third-party risk push
Last month
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saas
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digital transformation
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cloud security
Cynomi is urging MSPs to tap booming demand for third-party risk services as supply chain attacks surge and compliance rules tighten.
Enterprises shun plug-and-play AI for tailored builds
Last month
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saas
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digital transformation
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partner programmes
Enterprises ditch plug-and-play AI as Cognizant research shows buyers now favour bespoke builds and services-led, long-term partnerships.