Outsourcing stories
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
The six big challenges facing Australian MSPs in 2024
Last month
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firewalls
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digital transformation
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hyperscale
Australian managed service providers (MSPs) are grappling with AI integration, cybersecurity threats, compliance, and competition while looking to vendors for support in 2024.
D2L unveils add-on solution to enhance corporate learning
Thu, 30th May 2024
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edutech
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it training
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nz
D2L Link is launched in Australia and New Zealand, a tool for corporate learning system integration, automating tasks and enhancing data accuracy.
Enhance the human connection in IT support services with AI
Thu, 9th May 2024
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data privacy
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ai
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rimini street
Harmonising AI with human expertise, IT support services are enhancing customer experience while meeting the challenges of a rapidly evolving digital landscape.
IT By Design opens expansive Philippines headquarters in Bonifacio Global City
Thu, 9th May 2024
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ai
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cybersecurity
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software development
IT By Design (ITBD) expands its Southeast Asia presence with new Philippines headquarters, aiming to create 250 jobs in response to industry demand for low-cost, top-tier talent.
Are we really using our Human Resources data properly?
Thu, 2nd May 2024
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hcm
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data management
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payroll systems
A lot of firms grapple with optimising data use amidst HR challenges, risking invaluable insights and modern efficiencies.
Firms outsource new email security measures implementation
Thu, 25th Apr 2024
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phishing
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email security
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risk & compliance
Most firms struggle with email security protocols rolled out by Google and Yahoo, with over half opting to outsource compliance measures.
IT leaders leaning on outsourcing for DMARC implementation
Thu, 25th Apr 2024
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phishing
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advanced persistent threat protection
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email security
Majority of IT decision-makers lacking resources and expertise to implement DMARC email authentication protocol prefer outsourcing.
AI translation services save global businesses millions, study shows
Thu, 18th Apr 2024
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ai
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study
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outsourcing
An independent Forrester Consulting study reveals AI translation service, DeepL, can boost efficiency and save millions for global organisations, highlighting the strategic importance of translation in business growth.
Infinigate Group appoints Marcus Meloni as new CEO Europe
Wed, 3rd Apr 2024
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outsourcing
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bpo
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switzerland
Marcus Meloni, with over 25 years of leadership experience, has been appointed as the new CEO Europe of the Infinigate Group, a leading name in cloud and cybersecurity solutions.
Using data to improve the management of contingent workforces
Wed, 20th Mar 2024
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hybrid & remote work
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outsourcing
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productivity
Businesses are harnessing data to optimise the management of their contingent workforces, a trend invigorated by the remote work shift during the pandemic.
Rimini Street launches Rimini Custom to optimise business operations
Wed, 28th Feb 2024
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data analytics
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martech
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cdp
Rimini Street unveils Rimini Custom, a client-driven service aiming to extend the lifespan and increase the value of existing software, while simplifying the integration of new applications.
Cybersecurity outsourcing underperformance alarms UK financial sector
Tue, 23rd Jan 2024
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cybersecurity
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outsourcing
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cso / ciso
Alarming underperformance in outsourced cybersecurity suppliers has increases breach risk to the UK's financial sector.
Positive outlook for tech sector predicted in CompTIA's IT Industry Outlook 2024
Fri, 15th Dec 2023
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advanced persistent threat protection
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ai
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comptia
Positive predictions for 2024's tech sector, spanning various branches, are revealed in CompTIA's latest report.
APAC companies bolster cybersecurity amid increasing attacks and talent drain
Fri, 1st Dec 2023
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it training
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kaspersky
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outsourcing
APAC firms tackle cyber threats by bolstering security, with 57% planning to outsource amid rising attacks and talent shortage.
UK organisations lack cyber resilience, claims e2e-assure study
Thu, 26th Oct 2023
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data analytics
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martech
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advanced persistent threat protection
75% of CISOs have experienced a cyber attack, but only 22% describe their organisation as resilient, according to a study by e2e-assure.
Birmingham entrepreneurs launch 'Cude': revolutionising digital safety for businesses
Thu, 26th Oct 2023
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data analytics
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data protection
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physical security
Birmingham entrepreneurs launch 'Cude', a robust software aiming to revolutionise digital safety and protect businesses.
FUJIFILM Business Innovation announces first partner in growth initiative
Mon, 16th Oct 2023
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it in manufacturing
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digital transformation
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partner programmes
Fujifilm Business Innovation New Zealand selects Central Business Innovation as its first official Growth Partner.
Contact Company selects Calabrio WFM to power BPO operations
Sat, 10th Jun 2023
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uc
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cx
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martech
Contact plans to implement a broad range of Calabrio’s automated, data-driven solutions to support the contact centre complexity of its growing client base.
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Ashurst hires Anthony Lloyd as partner in Digital Economy team
Mon, 5th Jun 2023
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digital transformation
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fintechs
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cybersecurity
Ashurst builds digital economy practice with the appointment of Anthony Lloyd as Partner in its Sydney office from DLA Piper.
Mimecast highlights cyber risk perception among CISOs
Fri, 28th Apr 2023
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digital transformation
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phishing
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email security
Many CISOs recognise a knowledge gap on their boards, which places CISOs at a disadvantage when they need to prove ROI on cybersecurity initiatives.