Hospitality Sector stories
Hospitality sector facing distinct security challenges
"In an industry where guest satisfaction and reputation are paramount, staying secure while offering cutting-edge technology is a delicate balancing act."
The power of audio experiences in retail and hospitality
The strategic use of audio experiences in retail and hospitality venues can significantly enhance the customer experience, drive sales, and even improve employee productivity and satisfaction.
HotelPORT partners ComOps for better contact centre services
The collaboration will provide hotels and spas with enhanced resources for guest services, restaurant reservations, and other contact centre operations.
Humanforce announces acquisition with Ento to strengthen workforces
The acquisition strengthens and scales with frontline, roster-driven, shift-based workforces across a wide range of industry verticals
Hospitality sector uses cloud-based analytics as it roars back to life
"Hospitality was one of the hardest-hit sectors when COVID-19 struck, and while some were able to operate a takeaway service, many closed their doors."
Online auction to help struggling Kiwi hospo businesses
Trade Me auctions are driving grants to New Zealand based hospitality sector businesses
Samsung enables more connectivity with latest TV offering for hotels
Samsung Australia senior director of display and memory solutions, Phil Gaut, says that the TV meets guests’ demands whilst improving hotel efficiency.
How data analytics and the food industry is becoming the perfect blend
Providing more personalised shopping experiences through customer loyalty initiatives will ultimately benefit the customer.
Brantas brings tech to the hospitality sector in post-COVID-19 New Zealand
"We see an opportunity to enhance the existing hospitality experience by adopting and merging some of the world’s latest hospitality technologies.”
Doshii signs POS partners, empowers Aus hospitality scene
Doshii, the Australian-based middleware cloud platform and hospitality marketplace provider, has signed on three new Point of Sale (POS) partners.
No drop wasted: Kiwi company utilises AWS to power growth
Kiwi company Trickle, is committed to helping hospitality organisations in New Zealand to ‘go green’ and reduce beer wastage.
Fresho: The supply chain tech tackling NZ's food waste problem
“I knew the food business was ripe for change having experienced first-hand the thousands of dollars wasted on food in a working kitchen every day."
Alibaba Cloud and SACEOS set sights on Singapore’s hospitality industry
At SMF 2019 the pair signed a MOU to promote upskilling and technology collaborations to keep Singapore as top MICE destination in Asia.
New DXC Tech solution provides ‘grape-to-glass’ tracking
Red Beverage 4.0 provides the ability to monitor and manage growers and supply chains, plus functionality to capture, manage and retain recipes.
How IoT can be a game changer for the hospitality sector
IoT and home automation are driving up consumer expectation, and catering to this will be the key to success for the hospitality sector.
Kiwi cloud success story granted top security certification
STAAH’s cloud-based solutions for the hospitality industry have attained PCI DSS certification.
FireEye uncovers Russian cybercriminal group targeting EMEA hotels
The hospitality sector is a frequently attacked target by cybercriminals - one of the most prominent has been attributed to a Russian group.
Review of Hilton Auckland's facilities
How do you turn a night in a hotel room into a lesson in building brand loyalty?