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Customer news stories - Page 2

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Microsoft
2degrees partners with Umbrellar and Microsoft for cloud solutions
2degrees has partnered with Microsoft and Umbrellar to help launch its new Cloud Navigator service, making it easier for Kiwi businesses to achieve their cloud goals.
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Cloud
Duality Technologies and NTT DATA help ensure mutlisource data privacy
Duality Technologies and NTT DATA have announced an ongoing working relationship that has helped evaluate the use of sensitive multisource data while ensuring privacy is maintained.
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Aqua Security
Video: 10 Minute IT Jams - An update from Aqua Security
Today we are joined by Aqua Security Area VP for APAC and Japan Rob D'Amico.
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Digital Transformation
Kyndryl extends SAP partnership to aid digital transformation
Kyndryl has announced an expanded strategic partnership with SAP, focused on developing new solutions to help customers solve complex challenges.
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Identity and Access Management
Customer satisfaction guide for zero trust
One of the most daunting challenges of zero trust is applying this new security model to digital interactions with customers.
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Storage
Kyndryl expands global alliance with Dell Technologies
The alliance is focused on helping customers use data optimisation, infrastructure management services and a cyber resilience solution.
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SYSPRO
Study: External collaboration vital to help disconnected supply chains
A new study by SYSPRO has revealed that external collaboration may be the key to realigning the links of disconnected supply chains.
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Customer experience
Five ways to deliver the total experience to customers
It's a question that's been pondered over the decades, shrouded in mystery. How can organisations give customers what they really want?
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Dematic
Sigma Healthcare supports growth by automating operations with Dematic
Australian pharmaceutical wholesaler, Sigma Healthcare, recently automated operations at its Perth and Brisbane distribution centers with technology from Dematic.
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Cloud
Delloop reveals new WordPress plug-in for customer engagement
Delloop has revealed its WordPress eCommerce helper plug-in, ‘Delloop for WooCommerce’, which looks to help further engage with customers.
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Cloud
Microsoft announces revamp of partner network programme
Microsoft has announced a revamp of their partner programme, creating new opportunities within the company's extensive partner ecosystem across the globe.
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Adobe
Coles partners with Adobe for better workflow and commerce solutions
Australian shoppers will soon be able to benefit from personalised, connected omnichannel experiences thanks to a new partnership between Coles and Adobe.
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Infosys
Telecom’s crucial role in enabling digital experiences: What’s next?
Digital innovation is playing an ever more important role in our lives – and telcos are right at the forefront. Telcos provide the fabric, the glue, that's enabling these digital experiences.
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Marketplacer
Using marketplace technology to build an online community around your brand
Becoming a thriving customer hub for the product categories you specialise in can deliver big benefits to your business, writes Bradley Austin, Vice President of Sales APAC, Marketplacer.
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Cloud
OpenText launches latest iteration of Cloud Editions
OpenText has launched CE 22.1 featuring new innovations to help organisations leverage information for digital business transformations.
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Cloud
Databricks expands availability on Google Cloud for APAC
Organisations can leverage Databricks on Google Cloud to create a lakehouse capable of data engineering, data science, machine learning, and analytics.
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SugarCRM
Customers leaving in droves, companies struggle to rebound
Australian customers are leaving at extraordinary rates and most companies are ill-prepared to counter this trend in the rebound from the pandemic.
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Forter
Fighting smart against policy abuse in online retail
The trouble with policy abuse, compared to conventional fraud, is that policy abusers are not necessarily cybercriminals who are hiding their identity.
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Cybersecurity
Vodafone bolsters cybersecurity portfolio with DEFEND
The company recently signed a conditional agreement to acquire a 60% majority share of cybersecurity specialists DEFEND.
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Cloud
Retail trends for 2022 highlight adoption of new tech and staff retention as crucial
The overarching theme of these trends is set to encompass the adoption of news systems as the climate of in-store and online retail operations continues to rapidly evolve.
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Fintech
Airwallex launches operations in Singapore as part of expansion plans
Australian founded fintech Airwallex has announced its launch in Singapore after receiving a Major Payment Institution (MPI) licence by the Monetary Authority of Singapore in November 2021.
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Cloud
2degrees launches new business product to tackle hybrid engagement problems
2degrees has launched its new Group Text business product to help solve many of the challenges that have come from hybrid work and engagement.
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Digital Transformation
Video: 10 Minute IT Jams - An update from Extreme Networks
This week we are speaking with Extreme Networks A/NZ general manager Julian Critchlow. Extreme Networks is a company that delivers end-to-end, cloud-driven networking solutions and top-rated services that support and advance customers' digital transformation. 
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Artificial Intelligence
Pegasystems launches AI-powered customer journey capability
"Next-Best-Action Customer Journeys provides businesses a propensity-driven solution that adapts to customers' context in real time, bringing true value and relevance to customers."