Best Practice stories - Page 18

Five9 and Salesforce have launched a new AI-enhanced integration aimed at revolutionising contact centres. The upgrade promises to boost agent efficiency and customer satisfaction.

As cyber threats grow more complex, organisations turn to Cybersecurity as a Service (CSaaS) for scalable, expert-led protection, leveraging cloud-based solutions to fortify defences and ensure compliance.

CrowdStrike wins Frost and Sullivan's 2024 Global Customer Value Leadership Award for Cloud Security, spotlighting its Falcon Cloud Security suite amid a 110% rise in cloud exploitation incidents.

Cloud Security Alliance launches the Cloud Controls Matrix Implementation Guidelines v2.0, enhancing the cloud security framework.

A CSA survey shows that 70% of firms have dedicated SaaS security teams despite economic challenges, and 39% increased their SaaS cybersecurity budgets.

IBM and Pasqal have joined forces to revolutionise supercomputing with quantum technology, aiming to propel advances in materials science and chemistry.

Struggling with first-party data? Master these 5 tactics to overcome messy data, lack of strategy, and access issues, and transform your approach.

Crafting compelling AI business cases is crucial as AI reshapes industry. Leaders must benchmark, involve employees, focus on data quality, and consider ethical implications for success.

Nintex announces AI-enhanced tools to streamline business processes, featuring automated documentation, workflow generation, and chatbot development.

Architecture mining technologies are revolutionising cloud management, providing critical insights into security, cost control, and infrastructure optimisation.

Despite significant investments, many digital transformation initiatives are falling short. Experts say connectivity maturity and platform strategies are key to real success.

Sunway Group partners with Rimini Street to bolster digital transformation, saving costs and driving AI and customer experience innovations for strategic growth.

Salesforce launches Data+AI Boost SME Program at Asia Tech x Singapore Summit to aid 5,000 SMEs in data utilisation for AI integration, partnering with IMDA.

Ververica joins StreamON in Haarlem, showcasing its leadership in data streaming innovation. CEO Alexander Walden to discuss transformative big data applications.

Google Cloud Security has unveiled new generative AI-driven innovations at the RSA Conference, aiming to streamline security operations and enhance threat detection capabilities.

The new U.S. Insider Risk Management Centre of Excellence launches to strengthen insider threat defences, collaborating with the Australian and Canadian counterparts.

GitHub launches Copilot Extensions to streamline AI-driven development, integrating tools from top partners like DataStax and Azure directly into the IDE.

Helsinki-based Wolt releases its third Algorithmic Transparency Report, shedding light on the AI-driven systems behind its multi-service app amid growing discussions on AI's future and regulation.

Google Cloud launches Generative AI Ops to help enterprises transition AI applications from concept to production, addressing critical challenges in AI implementation.

Elastic's new LLM Safety Assessment report offers crucial guidelines for secure Large Language Model deployments, addressing rising cybersecurity risks.