Automation stories
Twilio appoints Howard Fyffe as Director of Sales for ANZ
Yesterday
#
hybrid cloud
#
digital transformation
#
cx
Twilio has appointed Howard Fyffe as Director of Sales for ANZ, aiming to boost personalised digital engagement and business growth across Australia and New Zealand.
Celonis named global process mining leader by Everest Group assessment
Last week
#
crm
#
data analytics
#
digital transformation
Celonis has been named a Leader in process mining by Everest Group for the sixth year running, praised for AI innovations and strong market impact globally.
Stacks.ai appoints Farid Sedjelmaci to spearhead UK growth
Last week
#
saas
#
fintech
#
ai
Stacks.ai appoints Farid Sedjelmaci as COO to lead UK expansion, capitalising on his fintech expertise to grow the firm's AI-driven finance automation platform.
Xledger UK adds five new partners to drive finance software growth
Last week
#
saas
#
digital transformation
#
financial systems
Xledger UK expands its reseller programme by adding five partners to enhance cloud-based finance software delivery for mid-market firms.
Air Niugini transforms payroll with Ramco Payce in four countries
Last week
#
digital transformation
#
hcm
#
partner programmes
Air Niugini has implemented Ramco Payce to transform payroll for 2,000+ staff across four countries, enhancing efficiency and digital operations.
Quinn raises $11 million to boost AI-powered wealth advice
Last week
#
paas
#
fintech
#
martech
Quinn, a New York fintech, secured $11m to launch AI-driven platform offering personalised wealth advice for financial institutions at scale.
tick9 & iplicit team up to boost SME cloud finance in logistics
Last week
#
data analytics
#
digital transformation
#
supply chain
tick9 partners with iplicit to help UK logistics SMEs migrate from legacy finance systems to scalable cloud solutions, reducing costs and complexity.
Crayon unveils revamped Cloud-iQ to streamline APAC cloud billing
Last week
#
saas
#
digital transformation
#
microsoft
Crayon launches revamped Cloud-iQ platform in APAC, streamlining cloud billing and licence management with AI-driven insights and automation.
Agentic AI and Saas - The next chapter in CX
Last week
#
saas
#
digital transformation
#
cx
Agentic AI is set to revolutionise SaaS customer service by autonomously resolving 80% of common issues, transforming user experience by 2029.
Exclusive: Lightspeed on why tech and AI are 'key' to hospitality’s future
Last week
#
cx
#
martech
#
ai
Lightspeed's Asia-Pacific MD Nicole Buisson says AI and smarter tech are vital for Aussie hospitality to tackle inflation, labour costs and changing consumer habits.
Paras Chadha to lead Microsoft & AI strategy for Logicalis ANZ
Last week
#
digital transformation
#
it automation
#
partner programmes
Paras Chadha will lead Logicalis's Microsoft and AI business in Australia and New Zealand, aiming to boost AI adoption and align regional and global strategies.
Emburse launches Sage Intacct Connector for enhanced spend control
Last week
#
hcm
#
risk & compliance
#
procurement
Emburse has launched the Sage Intacct Connector to streamline expense management and enhance spending control for small and mid-sized businesses.
BackBox 8.0 automates hybrid network security & compliance
Last week
#
firewalls
#
network infrastructure
#
network security
BackBox 8.0 unifies and automates security and compliance across hybrid networks, helping firms manage on-premise and cloud assets with a single dashboard.
AvePoint launches new command centres to boost cloud resilience
Last week
#
data protection
#
digital transformation
#
martech
AvePoint updates its Confidence Platform with new command centres to enhance cloud resilience, cost optimisation, and AI governance for enterprises globally.
ManageEngine unveils MSP Central to streamline provider operations
Last week
#
saas
#
data analytics
#
siem
ManageEngine launches MSP Central, a cloud-native platform that unifies MSP operations, boosting efficiency with modular, AI-powered tools and security features.
Rapid7 launches agentic AI to boost MDR speed & accuracy
Last week
#
siem
#
advanced persistent threat protection
#
soc
Rapid7 has introduced agentic AI workflows to its MDR platform, boosting SOC speed and accuracy by automating investigations and enhancing threat response.
AI-powered PR app launched to boost small business visibility
Last week
#
ai
#
smb
#
public relations
The PR Mastery App uses AI to help UK SMEs create press releases and gain media coverage affordably, bypassing costly traditional PR agencies.
Gigamon launches AI tools to boost hybrid cloud security
Last week
#
firewalls
#
devops
#
hybrid cloud
Gigamon unveils AI tools to enhance hybrid cloud security with real-time monitoring of AI traffic and a GenAI assistant for simplified network management.
Exclusive: Chris Donato on Zendesk’s AI shift in CX strategy
Last week
#
saas
#
cx
#
martech
Exclusive: Zendesk's Chris Donato says AI now drives customer loyalty, urging firms to adopt 'human-centric AI' or risk falling behind in CX.
Ramsey McGrory named President of Prisma to drive AI growth
Last week
#
martech
#
rpa
#
omnichannel
Ramsey McGrory has been named President of Prisma at Mediaocean, to lead AI-driven growth and platform innovation in global media buying.