Story image

Uganda data centre raided, operator ‘held hostage’

09 Jul 2018

A major data centre in Kampala, Uganda has allegedly been pillaged by government officials.

The concerning news comes at a time when data protection and privacy is a hot issue.

Uganda’s Daily Monitor managed to get a copy of a letter of complaint sent from MTN Uganda (a local telco company) to the government’s Internal Security Organisation (ISO).

The letter implied that the company’s data centre had been trespassed by security men purporting to be from ISO who accessed their servers before disconnecting four of them.

This came after a man who had physical access to the MTN IT Data Centre was ‘kidnapped’.

According to the letter, Huawei Uganda data facilities manager Moses Keefah Musasizi was seized at 5pm on July 2 before being held hostage at the ISO headquarters until 9pm when he was taken to the MTN data centre and coerced to provide access.

“We are yet to determine the extent of interruption to our network activities and the financial impact. It is also possible that some data have been tempered with or illegally accessed and taken from the premise,” the letter reads in part.

“The intrusion into the data was properly captured by our closed circuit television (CCTV cameras.”

Following the breach, MTN Uganda reported the case to the local police and stressed that they had received no warning.

“We await police investigation to determine the nature and motive of the above officers. It is important we had not received search warrant, court order or a request for information that not been attended to, warranting the above action,” the letter reads.

“This incident poses a serious security risk to telecommunication infrastructure and customer data which are protected under the Uganda Communication Act 2013. Our servers have been off since yesterday and are yet to be reconnected. As a result, MTN is currently unable to offer some services such as processing of call data records, resolution of customer queries and Mobile Money Micro-lending.”

According to MTN, the letter was copied to Minister of ICT and National Guidance, Minister of Security, Minister of Internal Affairs, Inspector General of Police, and the head of Chieftaincy of Military Intelligence.

The silver lining in Australia’s Government cloud strategy
Cloud has been a huge part of the ‘digital transformation’ conversation within Australian government during recent years.
Aerohive achieves ISO/IEC 27001 cloud platform certification
Aerohive is the first cloud-managed networking vendor recognized by a global standard for commitment to information security management systems.
Is Google’s Stadia feasible with today’s data centres?
To get a better idea of the sheer audacity behind Google’s latest move, we spoke to Unitas Global chief technical officer Grant Kirkwood.
Survey: IT pros nostalgic over on-prem data centre visibility
There are significant security and monitoring challenges faced by IT staff responsible for managing public and private cloud deployments.
61% of CIOs believe employees leak data maliciously
Egress conducted a survey to examine the root causes of employee-driven data breaches, their frequency, and impact.
VMware allures APJ channel veteran to take the reins
Balasingam will take on the role of vice president for VMware’s partner business in Asia Pacific and Japan (APJ).
Security top priority for Filipinos when choosing a bank - Unisys
Filipinos have greatest appetite in Asia Pacific to use biometrics to access banking services
Opinion: Modular data centers mitigate colocation construction risks
Schneider's Matthew Tavares believes modular data centers are key for colocation providers seeking a competitive advantage with rapid deployment.