Story image

ServiceAide brings China enterprises a new SaaS solution

21 Apr 2017

ServiceAide, a global provider of Service Management solutions has announced that their Cloud Service Management operations for enterprises have been bought to China through a partnership with AliCloud and Zhuyun.

AliCloud is a subsidiary of Alibaba. AliCloud develops cloud computing and data management services for large and small businesses, financial institutions and governments.

Zhuyun is a cloud computing company that offers cloud consulting, design and implementation services.

The SaaS offering is hosted in AliCloud, available through its Marketplace, and resold by Zhuyun.

According to ServiceAide, enterprises in China are increasingly transitioning from on-premises software to SaaS.

The company says that as the number of cloud hosted applications available to enterprises in China increases, the need for Service Management solutions to enforce and automate processes increases.

"Cloud Service Management with its multi-layer multitenancy architecture is a perfect fit for Zhuyun who can now offer solutions to the growing market in China," says Wai Wong, ServiceAide CEO.

Wong says that the company successfully installed their application localized for Chinese enterprises in AliCloud to become a Service Management solution in China.

In as little as one week with a single administrator a production-ready solution can be ready for use.

The service has a low administrator to end-user ratio. After going live, only one administrator on a part-time basis is needed to support thousands of end-users and support analysts.

ServiceAide made the announcement that enterprises in China now have access to robust service management solution through the AliCloud and Zhuyun partnership this week.

Silicon Valley to lose its tech centre crown to global cities
A new survey of tech industry leaders found the majority believe it is likely the Valley will be usurped within four years by other cities around the world.
Hybrid cloud set to mitigate vendor lock-in within Thailand
IDC has released its top 10 predictions for Thailand's IT industry through to 2022.
French cloud giant sets up shop in two APAC data centres
OVH Infrastructure has expanded its public cloud services in the Asia Pacific (APAC) market operating from two data centres within the region.
SecOps: Clear opportunities for powerful collaboration
If there’s one thing security and IT ops professionals should do this year, the words ‘team up’ should be top priority.
Data center colocation market to hit $90b in next five years
As data center services grow in popularity across enterprises large and small, the colocation market is seeing the benefits in market size.
Google doubles down on hybrid cloud strategy
CSP is a platform that aims to simplify building, running, and managing services both on-premise and in the cloud.
OVH launches public cloud down under
OVH Public Cloud services is expanding to Australia out of two data centres - one in Sydney and one in Singapore.
Huawei invests in cloud deployment for Singapore
The company says its new strategic investment reflects growing demand for cloud service solutions across Asia Pacific.