DataCenterNews Asia logo
Specialist data center news for Asia
Story image

Remote working in a time of crisis

By Contributor
Tue 28 Apr 2020
FYI, this story is more than a year old

Article by Techniche Group - Statseeker chief technology officer, Tom Caldwell.

Organisations have been rapidly growing their remote-access networks and moving much of their operations into a virtual world. Here's how many are responding to these new challenges in unprecedented times. 

What’s happening? 

Almost overnight network traffic has completely changed due to the COVID-19 outbreak. With a significant increase in video conferencing, users taking different routes to their SaaS apps from home and traffic going over firewalls and interfaces that it didn’t before, many organisations are scrambling to understand and manage dramatic changes in network traffic. The bottom line is that performance is being impacted and staff start to complain when the network runs slow or video quality is poor. 

While different organisations might be more prepared than others, network engineering teams are under pressure to deliver a clear view on the availability and performance of their remote network connections, which are now deemed critical to ongoing business success. Senior management is demanding reports which give almost real-time insight into the quality and user experience of their remote workers. Network managers need to rapidly discover if corporate firewalls and VPN concentrators can handle the additional network load, especially from video-based services. 

What are the challenges? 

NetOps teams need immediate answers to these questions. And what we’re seeing in the market is that VPNs are obviously front of mind. But for the COVID-19 urgency, not all organisations have a clear view of their IPSEC VPNs, SSL client VPNs, or other types of VPN connections. 

The problem is more than just logging into firewalls and VPN concentrators and trying to view the siloed network statistics. Network managers are trying to view the end-to-end network connectivity from remote clients, through VPN devices, across the switch links, then through the core to a business-critical destination, which could be private data centers, SaaS clouds, ERP systems, collaboration systems, etc. 

Furthermore, they need the ability to monitor and predict key availability and performance indicators as more and more staff work remotely. 

Why is there a problem today? How are people dealing with it? 

Many organisations are feeling the impact as they’re simply not used to having so many staff or students working remotely. Major corporations may have larger teams and budgets compared to smaller businesses or an educational institution and therefore be more prepared to add VPN to their network monitoring capabilities. But others are finding it more of a challenge. 

Many NetOps teams don’t usually have to monitor everything, everywhere, rather focusing on the key areas such as the data center. But the new ‘normal’ means that VPNs have to be closely monitored, almost in real-time, for capacity planning purposes and answering the key questions of “do I have enough capacity?” and “do I have enough network infrastructure to keep our remote workers productive and collaborating?” 

Existing VPN firewalls and concentrators may not be up to the task due to throughput limitations and license restrictions. Network OPS teams in the past have not been mandated to monitor jitter and delay for latency-sensitive applications like video and voice, on top of the more usual general congestion and usage levels. Some companies and institutions are having to install new methods of monitoring these types of applications to obtain the required visibility and then extract the key data metrics via SNMP polling and then visualise these in an operational dashboard. 

What does best practice look like now? 

Visibility of VPN metrics is rapidly becoming the new standard and delivering the end-to-end network visibility that network managers require today is critical. Displaying vital information such as latency and utilisation across all key VPN interfaces, including throughput graphs showing when a pipe is full, we’re finding that customers need these intelligent dashboards to help them keep up with their evolving networks, without having to manually check VPN appliances or bandwidth usage.

Offering access to new performance metrics assists and helps them look into the future for capacity planning of VPNs plus plan for growth in the new ‘normal’ give users the deeper visibility that many have been missing. 

Related stories
Top stories
Story image
Sustainability
Legrand unveils Nexpand, a data center cabinet platform
Legrand has unveiled a new data center cabinet platform, Nexpand, to offer the necessary scalability and future-proof architecture for digital transformation.
Story image
Sustainability
Daikin and SP Group to build new energy efficient district cooling system
The project, set to be complete by 2025, will create a system with a cooling capacity of up to 36,000 refrigerant tonnes (RT). 
Story image
Sisense
Data and analytics could be key to higher selling prices in APAC
Sisense's latest report has found that almost half of data professionals in APAC think customised data and analytics can create better selling prices for their products.
Story image
Colocation
Digital Edge chooses Nortek’s StatePoint for new data center
Digital Edge will use Nortek's StatePoint liquid cooling technology in its new data center, the first commercial colocation operator in Asia to do so.
Story image
Tech Data
Tech Data to use Pluribus Networks’ cloud solutions in APAC
Tech Data says using Pluribus Networks' Unified Cloud Fabric solution will be a "game-changer" for its data center infrastructure customers and partners.
Story image
Sustainability
RDA and MVGX partner for sustainable data center development
Red Dot Analytics (RDA) and MetaVerse Green Exchange (MVGX) have entered a strategic partnership to make Singapore's data center development and operations more sustainable.
Story image
Hyperscale
Seagate, Phison partnership to improve data center offering
Seagate and Phison have announced plans to expand their SSD portfolio to assist data center customers in reducing total cost ownership (TCO).
Story image
Sustainability
AirTrunk boosts Japan presence with West Tokyo data center
AirTrunk is planning to build TOK2, a new hyperscale data center in Japan which will strengthen the company’s presence in the country.
Story image
Telstra
Telstra expands business offerings in the Philippines
The expansion aims to offer more choice for customers and enhance connectivity into the Philippines, and within the country.
Story image
Sustainability
Video: 10 Minute IT Jams - SoftIron CMO on Data Center Sustainability
In a special Power/Energy feature week presentation, we are joined by SoftIron CMO Andrew Moloney.
Story image
Digital Transformation
Multiplex, NEXTDC making strong progress on S3 data centre
Multiplex has made a significant achievement on Stage 1 of NEXTDC’s S3 data centre, ‘topping out’ the structure in the Artarmon on Sydney’s lower North Shore.
Exabeam
Find out how a behavioural analytics-driven approach can transform security operations with the new Exabeam commissioned Forrester study.
Link image
Story image
Data Center
Equinix enters Africa, closing US$320 million acquisition of MainOne
The completion of the acquisition augments Equinix's long-term strategy to become a leading African carrier-neutral digital infrastructure company.
Story image
Microsoft
SAS Viya on Microsoft Azure to deliver 204% return - study
The Forrester Total Economic Impact study finds SAS Viya on Microsoft Azure brings a 204% return on investment over three years.
Story image
Disaster Recovery
Kacific launches emergency connectivity offering, CommsBox
Kacific has announced the release of a new emergency connectivity offering designed to rapidly provide broadband service in emergency or disaster zones.
Story image
Kacific
Kacific launches service to combat enterprise power outages
Kacific Broadband Satellites Group has launched Enterprise Backup, a new service intended to protect organisations against frequent power outages.
Story image
Power / Energy
Keysight Technologies introduces new next-gen DPT solution
Keysight Technologies has announced its new next-generation Double-Pulse Tester (DPT) with the PD1550A Advanced Dynamic Power Device Analyser.
Story image
Red Hat
Red Hat expands capabilities to provide streamlined application development in cloud
"Application development is undergoing significant change and developers need tools to support this transformation."
Story image
Sustainability
ABB unlocks sustainable energy upgrades for data centers
ABB says its new microgrid solutions will get data centers ready for the green revolution and use their own energy sources with a reduced carbon footprint.
Story image
Talend
Talend introduces new data health solutions for businesses
Talend has announced its latest version of Talend Data Fabric, with the release of Talend Trust Score enabling data teams to establish a foundation for data health.
Story image
Sustainability
YTL unveils development of solar-powered data center campus
YTL Power (YTL) has announced the development of a 500MW data center campus in Johor, the first data center park in Malaysia to be powered by solar energy.
Softiron
For every 10PB of storage run on HyperDrive vs. comparable alternatives, an estimated 6,656 tonnes of CO₂ are saved by reduced energy consumption alone over its lifespan. That’s the equivalent of taking nearly 1,500 cars off the road for a year.
Link image
Story image
Infrastructure
Report - Data investment the key to better business growth
New research from Digital Realty has revealed that almost half (47%) of IT leaders globally believe their business investment in data systems and infrastructure is a key obstacle or concern.
Story image
SaaS
Cisco reveals new tech, intends to prevent network issues
Cisco has revealed new technology intended to mitigate costly disruptions by aiding IT teams in learning, predicting and planning.
Story image
Data Center
CBRE finds record levels of investment in APAC data centers
CBRE's new report finds direct investment in the sector more than doubled in 2021, surpassing investment volumes for the past four years combined
Story image
Surveillance
Genetec launches new enclosure management system for data centers
Genetec has released a new enclosure management solution that will give data centers the ability to secure, monitor and manage access to racks and cabinets remotely.
Story image
Sustainability
NTT launches IoT Services for Sustainability offering
"We know what actions are needed to build a more sustainable future and have a robust suite of technologies available to help deliver this impact."
Story image
Sustainability
Siemens showcases new automated solutions for data centers
Siemens has implemented new automated solutions and AI in the Baltic region's largest data center, providing insight into the future of data center management.
Story image
Sustainability
Grasping the opportunity to rethink the metrics of a sustainable data centre
A data centre traditionally has two distinct operations teams: the Facility Operations team, and the IT Operations team. Collaboration between them is the key to defining, measuring, and delivering long-term efficiency and sustainability improvements.
Story image
BitTitan
Why tenant consolidation is critical to cloud success
Consolidating tenants can improve cost management, security and engagement after a flurry of reactive activity following the widespread shift to remote operations.
Story image
Storage
Energy storage demand momentum continues, says BYD
BYD has announced an expansion of its production capacities and will deliver 250,000 units of its energy storage system, BYD Battery-Box Premium.
Story image
Data Center
Preventing downtime costs and damage with Distributed Infrastructure Management
Distributed Infrastructure Management (DIM) can often be a lifeline for many enterprises that work with highly critical ICT infrastructure and power sources.
Story image
Cybersecurity
A10 Networks finds over 15 million DDoS weapons in 2021
A10 Networks notes that in the 2H 2021 reporting period, its security research team tracked more than 15.4 million Distributed Denial-of-Service (DDoS) weapons.
Story image
Microsoft
Microsoft unveils adaptive accessories for disability access
Microsoft is introducing an expansive Inclusive Tech Lab to give people with disabilities greater access to technology through new software features and adaptive accessories.
Story image
Power / Energy
DigitalBridge makes $30 million equity investment in LEDC
Leading Edge Data Centres (LEDC) has announced it has secured an AUD$30 million equity investment in its regional edge network from an affiliate of DigitalBridge Group, DigitalBridge.
Story image
Digital Transformation
EdgeConneX enters Indonesia, plans for data center campus
EdgeConnex has announced it is expanding its presence in Asia with the acquisition of GTN Data Center in Indonesia.
Story image
Research
New strategies for cloud-native attacks - Aqua Security
New research from Aqua Security reveals attackers are using more sophisticated techniques to target cloud-native environments.
Story image
Hyperscale
SpaceDC partners with Aofei for data center sales in Asia
SpaceDC has partnered with Aofei Data International to sell Aofei's data centers, CDN and SDN in China.
Story image
Sustainability
Power at the edge: the role of data centers in sustainability
The Singaporean moratorium on new data center projects was recently lifted, with one of the conditions being an increased focus on power efficiency and sustainability.
Story image
Akamai
Akamai announces new products across security, computing
Akamai has announced a series of new products and updates to existing products across its security and compute product lines, including its entry into the infrastructure as a service (IaaS) market.
Story image
Data Center
Sime Darby Berhad to use Equinix APAC data centers
Equinix has expanded its digital infrastructure services, including its International Business Exchange data centers, to Sime Darby Berhad
Story image
Databricks
Databricks grows in APAC market, expands into Korea
Databricks officially launches a local office in Seoul, Korea, building on existing partnerships with Cloocus, Megazone and the Weverse Company
Story image
APAC
Odaseva expands in APAC and UK with more security features
Odaseva, a data platform for Salesforce, is establishing new headquarters in London as well as a new data center in India.
Story image
Data Center
Digital Edge to build South Korea's largest commercial data center
The project will be the largest commercial data center project in South Korea with total IT power of 120MW and a capital investment of more than KWR$1 trillion.