Story image

Opinion: How to capture “Lessons Learned” with cloud-based DCIM

09 Oct 2018

Article by Schneider Electric Digital Services and Data Centre Software vice president and general manager Kim Povlsen

“Those who cannot remember the past are condemned to repeat it.” – George Santayana

From a distributed IT and data centre monitoring perspective, what if cloud-based data centre infrastructure management (DCIM) software could help you determine whether current events are critical or unimportant based on historical data?

Knowing the difference between a non-event, an emergency, and an outright crisis is vital to continuous and efficient operations. IT and data centre professionals must be able to differentiate between the thousands of alarms that can be activated at any time in a normal working day.

Different level events must drive different actions

Operators can face many challenging scenarios and must make quick decisions based on real-time data. They must learn to classify the impact of alarms to determine a proper response.

Software with predictive analytics could take routine events – like an alarm firestorm – and prioritise which events are true emergencies.

Other events are unique – so extreme they are impossible to predict based on historical information.

Then there are those events that are difficult, but not impossible to predict.

In the European heat wave of 2018, one data centre operator reported getting 20,000-30,000 alarms a day because the outside air temperature was regularly rising above 35°C (95°F).

Operators quickly recognised a pattern.  An uptick in temperature routinely happened before the cooling system kicked in and reduced temperature.

This repeating cycle caused temperatures within the data centre to regularly rise above, and then fall below, target thresholds as often as 30 times a day. Monitoring systems responded by generating thousands of alarms on the rack PDUs as the thresholds were crossed.

Analysis helped operators understand which alarms needed attention and which could be ignored.

A software system that can recognise the characteristics of an event based on historical data, and grade the effects and responses to previous alarms, can inform the personnel about how critical or not such an event is likely to be.

Stop reacting, start predicting

New cloud-based data centre infrastructure management (DCIM) tools are constantly evolving to improve operations and mitigate potential issues.

By capturing endless, anonymised data points, cloud-based DCIM software is designed to help operators move from being reactive to being predictive.

The software system learns from operator’s reactions to different events and becomes “smarter” by establishing alarm priorities based on previously seen conditions.

By automatically building ratings of criticality each time an alarm occurs, the software can guide operators’ reactions with appropriate warnings.

If a crisis does occur, the system stands ready to highlight what is important and push to the background anything that is not. Through this support, operators can more quickly perceive what constitutes the real cause of a problem and respond appropriately.

The software system can become personalised to a particular IT environment and those who operate it in much the same way that a search engine, online retailer, or digital content provider learns your preferences and serves items that relate directly to your primary interest.

Discover today’s cutting-edge cloud-based DCIM tools

In a distributed IT or data centre environment, we are always learning more about real problems.

Improving today’s alarm systems will increase productivity and help deal with major hazards.

As systems scale and more data is captured, predictive analytics become feasible. This has the potential to raise the bar on what is possible through state-of-the-art, cloud-based DCIM software.

Dell EMC’s six server market trends
As the evolution of cloud-based computing continues, it is important to know what’s ahead to stay ahead of the market.
Huawei FusionServer Pro built for 'intelligent transformation'
The next generation X86 servers draw on an intelligent acceleration engine, an intelligent management ending, and intelligent data center solutions for ‘diverse’ scenarios as transformation shifts from digital to intelligent.
HFW deploys digital edge strategy on Equinix
Equinix announced that global law firm HFW has collaborated with Equinix to build out its digital edge in key markets including Dubai, London, Hong Kong, Melbourne and Paris.
SEAX Singapore hosts new Epsilon PoP in Kuala Lumpur
The partnership will allow Epsilon customers and partners to onnect at the new PoP through Epsilon’s Infiny by Epsilon Software-Defined Networking (SDN) platform.
Teradata expands as-a-service offerings for Advantage platform
Data intelligence company Teradata has announced three new cloud and on-premise solutions that are now integrated into its Teradata Vantage platform.
AirTrunk raises $450m: Singapore hyperscale data center on the cards
Australian hyperscale data center specialist AirTrunk has raised SG$450 million in order to finance its expansion across Asia Pacific.
Cisco leads Australian network infrastructure market - IDC
Despite a drop in router and wireless LAN, ethernet switches are quickly gaining popularity, according to the latest statistics from IDC.
Hawaiki expands US point-of-presence to Seattle
The Hawaiki submarine cable that connects Australia, New Zealand, the Pacific Islands and Hawaii to the United States now has a new point of presence in Seattle.