Maintech is an Independent Service Organisation (ISO) and a global provider of multi-platform, enterprise-level IT infrastructure support services and solutions.
Today, it has announced a partnership with Lenovo, the world’s third largest supplier of x86 data center solutions.
The two companies say that by joining forces, they will be able to provide a range of hardware support services to Lenovo customers with Hyperscale and grid computing environments.
Maintech says that under the terms of the partnership, it will provide its Hyperscale Service Framework to Lenovo customers requiring any number of break/fix and other infrastructure support solutions for their grid, cloud and converged infrastructures.
According to Maintech, its Hyperscale Service Framework is designed to streamline a Hyperscale implementation, reduce costs and increase the efficiency of large enterprise-computing environments.
The framework also enables optimal service levels, continuous quality improvement and precise forecasting of third-party IT infrastructure support costs.
Maintech mentions that under the agreement it will provide installation, on-site and remote technical support services and even handle parts management for global Lenovo customers.
John Esposito, vice president of sales with Maintech, says that they’re please to have been selected as Lenovo’s vendor of choice to support its global hyperscale product installations.
“The partnership will enable Lenovo customers to benefit from Maintech's enterprise-level, quality-driven support services tailored to their unique operating environments and site-specific needs," he says.
For Laura Laltrello, vice president of Services at Lenovo’s Data Center Group, working with Maintech is a key part of Lenovo’s strategy to deliver the best customer experience.
"Maintech's strong technical support capabilities, combined with Lenovo's industry-best infrastructure, is a powerful combination that will bring customers a new level of speed, efficiency, and agility."