One of Asia's largest life insurance companies has called on Dimension Data to help redesign its IT environment.
Known globally for its ICT solutions, Dimension Data is a service provider that will help the insurance company upgrade its data center connectivity and implement a WAN optimisation solution.
According to Dimension Data, the unnamed organisation delivers a broad range of insurance services across 21 operational branch offices, supporting up to 17,000 agents and over 3 million customers.
However, Dimension Data explains the insurance provider's network speed was constrained as the backbone of its data center was still reliant on a limited 1GbE network.
This led to higher maintenance costs to maintain optimal network performance, increasing the overall annual link costs between their data center and disaster recovery center.
Dimension Data Malaysia says it addressed the insurance provider's business challenges by proposing a WAN optimisation solution.
This included upgrading the data center backbone connectivity to 10GbE, increasing the organisation's network coverage and range along with strengthening the network's security with a firewall.
“Our previous network constantly suffered from severe downtime despite us spending a significant sum on maintenance costs”, said a spokesperson for the organisation, which Dimension Data has not named.
"With Dimension Data's established track record and expertise in networking and managed services, our organisation's network refresh has been a seamless and successful experience.
The implemented 10GbE network data center backbone has improved the insurance organisation's networking speed by ten folds, and provided its customers with 20% faster access to its business applications, claims Dimension Data.
“As organisations continue to grow and support an increasingly large user base, connectivity should not be taken for granted to avoid an IT nightmare,” adds Henrick Choo, managing director of Dimension Data Malaysia.
“We are glad to have supported our client in meeting their networking needs by providing sound consultation advice and implementing a solution that addressed our client's pain points.