DataCenterNews Asia logo
Specialist data center news for Asia
Story image

Avoiding the four million dollar pitfall of unplanned downtime

Wed 25 Nov 2015
FYI, this story is more than a year old

Today’s business cycle has a global scope, and it’s no longer five days a week, eight hours a day.

Now, constant access to products and services across time zones is the norm, the product of an increasingly mobile workforce and demanding consumer expectations. Driven by the rise of virtualisation and globalisation, organisations are finding themselves propelled towards the expectations of an always-on business with zero downtime.

In the era of the always-on business, the ability to access business-critical applications from any location, at any time, is an unspoken basic commercial expectation.

Having the right IT tools to support business operations is no longer an option for business continuity, but a necessity to stay ahead of the competition. It’s a challenge for any organisation to survive in this era; but for an organisation whose profitability depends solely on being available 24/7/365, it’s a matter of survival.

Take a look at the online retail industry. With revenue from the online retail industry predicted to hit US$4.4 billion by end-2015 from less than US$1 billion a mere five years ago, there is tremendous growth opportunity for organisations of all sizes in the industry.

With their profitability depending solely on being available 24/7/365, it is absolutely critical for these organisations to ensure that their business is always-on, and always available. However, supporting the always-on Business brings its own sets of challenges for IT.

How then, can IT support the infrastructure required of an Always-On business, while driving sustainable growth? The answer is as simple as these four E-A-S-Y steps.

E – Everything is ‘always-on’

Backup and recovery is a crucial part of any organisation, but it’s even more so for an organisation which never sleeps.

With the right skill set, an organisation can stay always-on and ensure that they are protected with near continuous data protection and streamlined disaster recovery. IT outages, regardless of whether they are minor or major, can cause extended downtime for an organisation, and the resulting data loss can run into the millions and gravely jeopardise the bottom-line.

According to Veeam’s annual Data Center Availability Report 2014, enterprises lose more than S$4 million a year from lost revenue, productivity, opportunities and data irretrievably lost through backups failing to recover.

While that might seem like a huge cost, it can be greatly reduced with the utilisation of the right IT tools designed for data protection, and proactive steps to ensure all-round data protection.

Firstly, an organisation should follow the 3-2-1 golden rule to keep valuable data intact: 3 copies of data with one in production, on 2 different media, with 1 preferably stored offsite.

Secondly, backup with regular recovery testing is a waste of time and resources. A backup plan has to be supplemented by routine recovery testing that ensures the accurate functionality of all operations.

Lastly, every employee in the organisation should be aware of procedures put in place against IT outages, natural disasters and the like.

A – Availability gap

Many organisations have adopted cloud-based and virtualised technologies in pursuit of greater speed and efficiency. Yet in many cases, legacy IT tools are still being used to manage these, creating an availability gap.

Characterised by lag issues caused by data loss, long recovery times, unreliable data protection, and a lack of visibility of the IT environment, the availability gap is further widened by the expectations of an organisation to be always-on, and the deployment of IT as a strategic asset to boost business rather than support back-end operations.

Common issues an organisation faces are the cost, complexity and missing capabilities of legacy IT tools. By facing these issues head on and utilising the right IT tools to address this availability gap, an organisation can further reduce the cost of downtime while boosting its long-term business continuity strategy.

S – Speed of backup and data recovery

There is no tolerance in today’s organisation for an IT outage. A downtime of even a couple of hours means financial loss for the organisation, and a negative impact on its reputation – both internal and external.

In these instances, quick execution of data backups without disrupting the performance of existing infrastructure ensures that both financial and data loss is kept to a minimum, thereby mitigating any potential downtime.

If there is one thing that an organisation needs to stand firm on, it’s the speed of recovery – an ideal recovery time and point objectives (RTPO) should be that of less than 15 minutes for all applications, without compromise of the preferred recovery method. RTPOs that take hours or days, are simply too costly for an organization to bear, no matter its size.

Y – Yoga principle

Just like yoga, balance, stability and flexibility are the three key attributes of an ‘always-on business’.

An organisation needs to balance total visibility into virtual environments with accessibility; virtualisation might enable flexibility, but it may also create a management nightmare for its operators to control, and could even backfire with outages.

To mitigate this, an organisation should be risk-aware; issues should be monitored proactively, and alerted before they have a chance to impact operations. For instance, an organisation should aim to recreate and test their backup and recovery systems in a simulated environment.

Only through comprehensive testing and acute understanding of its virtual realm, can an organisation leverage these data to make informed IT strategies that help to boost business.

Conclusion

The role of IT in an organisation is not stagnant, but evolves along with the organisation’s maturity. At a mature level, IT strategies drive business growth, in addition to supporting the organisation’s back-end operations.

In order to build the groundwork that creates availability, there is a need for an organisation to implement technologies that marry modern demands with immediate ones.

By Raymond Goh, Senior Technology Advisor, Asia and Japan at Veeam

Related stories
Top stories
Story image
Employment
Tech job moves - Forcepoint, Malwarebytes, SolarWinds & VMware
We round up all job appointments from May 13-20, 2022, in one place to keep you updated with the latest from across the tech industries.
Story image
Sustainability
Intel unveils new investments for data center sustainability
Intel has announced two new investments, continuing its efforts to create more sustainable data center technology.
Story image
Digital Transformation
The Huawei APAC conference kicks off with digital transformation
More than 1500 people from across APAC have gathered for the Huawei APAC Digital Innovation Congress to explore the future of digital innovation.
Story image
Sustainability
Legrand unveils Nexpand, a data center cabinet platform
Legrand has unveiled a new data center cabinet platform, Nexpand, to offer the necessary scalability and future-proof architecture for digital transformation.
Story image
Sustainability
Daikin and SP Group to build new energy efficient district cooling system
The project, set to be complete by 2025, will create a system with a cooling capacity of up to 36,000 refrigerant tonnes (RT). 
Story image
Data Center
CBRE finds record levels of investment in APAC data centers
CBRE's new report finds direct investment in the sector more than doubled in 2021, surpassing investment volumes for the past four years combined
Story image
Microsoft
SAS Viya on Microsoft Azure to deliver 204% return - study
The Forrester Total Economic Impact study finds SAS Viya on Microsoft Azure brings a 204% return on investment over three years.
Story image
Cable
New high-performance cable in the works for Asia
A new high-performance submarine cable is being built to enhance connectivity between Hong Kong, China and Southeast Asia.
Story image
Sustainability
RDA and MVGX partner for sustainable data center development
Red Dot Analytics (RDA) and MetaVerse Green Exchange (MVGX) have entered a strategic partnership to make Singapore's data center development and operations more sustainable.
Story image
Surveillance
Genetec launches new enclosure management system for data centers
Genetec has released a new enclosure management solution that will give data centers the ability to secure, monitor and manage access to racks and cabinets remotely.
Story image
Digital Transformation
EdgeConneX enters Indonesia, plans for data center campus
EdgeConnex has announced it is expanding its presence in Asia with the acquisition of GTN Data Center in Indonesia.
Story image
Akamai
Akamai announces new products across security, computing
Akamai has announced a series of new products and updates to existing products across its security and compute product lines, including its entry into the infrastructure as a service (IaaS) market.
Softiron
For every 10PB of storage run on HyperDrive vs. comparable alternatives, an estimated 6,656 tonnes of CO₂ are saved by reduced energy consumption alone over its lifespan. That’s the equivalent of taking nearly 1,500 cars off the road for a year.
Link image
Story image
Sustainability
NTT launches IoT Services for Sustainability offering
"We know what actions are needed to build a more sustainable future and have a robust suite of technologies available to help deliver this impact."
Story image
Sustainability
ABB unlocks sustainable energy upgrades for data centers
ABB says its new microgrid solutions will get data centers ready for the green revolution and use their own energy sources with a reduced carbon footprint.
Story image
Red Hat
Red Hat expands capabilities to provide streamlined application development in cloud
"Application development is undergoing significant change and developers need tools to support this transformation."
Story image
Storage
Energy storage demand momentum continues, says BYD
BYD has announced an expansion of its production capacities and will deliver 250,000 units of its energy storage system, BYD Battery-Box Premium.
Story image
Sustainability
Siemens showcases new automated solutions for data centers
Siemens has implemented new automated solutions and AI in the Baltic region's largest data center, providing insight into the future of data center management.
Story image
SaaS
Cisco reveals new tech, intends to prevent network issues
Cisco has revealed new technology intended to mitigate costly disruptions by aiding IT teams in learning, predicting and planning.
Story image
Telstra
Telstra expands business offerings in the Philippines
The expansion aims to offer more choice for customers and enhance connectivity into the Philippines, and within the country.
Story image
Data Center
Equinix enters Africa, closing US$320 million acquisition of MainOne
The completion of the acquisition augments Equinix's long-term strategy to become a leading African carrier-neutral digital infrastructure company.
Story image
Cybersecurity
A10 Networks finds over 15 million DDoS weapons in 2021
A10 Networks notes that in the 2H 2021 reporting period, its security research team tracked more than 15.4 million Distributed Denial-of-Service (DDoS) weapons.
Story image
APAC
Odaseva expands in APAC and UK with more security features
Odaseva, a data platform for Salesforce, is establishing new headquarters in London as well as a new data center in India.
Story image
Sustainability
AyalaLand and FLOW partner for data center development
AyalaLand Logistics Holdings Corp (ALLHC) and FLOW Digital Infrastructure have entered into a framework agreement to bolster the development of carrier-neutral data centers in the Philippines.
Story image
Power / Energy
Keysight Technologies introduces new next-gen DPT solution
Keysight Technologies has announced its new next-generation Double-Pulse Tester (DPT) with the PD1550A Advanced Dynamic Power Device Analyser.
Story image
Cybersecurity
The 'A-B-C' of effective application security
Software applications have been a key tool for businesses for decades, but the way they are designed and operated has changed during the past few years.
Story image
Research
New strategies for cloud-native attacks - Aqua Security
New research from Aqua Security reveals attackers are using more sophisticated techniques to target cloud-native environments.
Story image
Sustainability
Grasping the opportunity to rethink the metrics of a sustainable data centre
A data centre traditionally has two distinct operations teams: the Facility Operations team, and the IT Operations team. Collaboration between them is the key to defining, measuring, and delivering long-term efficiency and sustainability improvements.
Story image
Sustainability
Power at the edge: the role of data centers in sustainability
The Singaporean moratorium on new data center projects was recently lifted, with one of the conditions being an increased focus on power efficiency and sustainability.
Story image
Hyperscale
SpaceDC partners with Aofei for data center sales in Asia
SpaceDC has partnered with Aofei Data International to sell Aofei's data centers, CDN and SDN in China.
Story image
Power / Energy
DigitalBridge makes $30 million equity investment in LEDC
Leading Edge Data Centres (LEDC) has announced it has secured an AUD$30 million equity investment in its regional edge network from an affiliate of DigitalBridge Group, DigitalBridge.
Story image
Data Center
Preventing downtime costs and damage with Distributed Infrastructure Management
Distributed Infrastructure Management (DIM) can often be a lifeline for many enterprises that work with highly critical ICT infrastructure and power sources.
Story image
Cloud
Colt connectivity with AWS increases services in Asia
Colt Technology Services expands cloud connectivity to AWS Direct Connect Hosted services, with speeds of up to 10 Gbps in Asia.
Story image
Sustainability
YTL unveils development of solar-powered data center campus
YTL Power (YTL) has announced the development of a 500MW data center campus in Johor, the first data center park in Malaysia to be powered by solar energy.
Story image
Colocation
Digital Edge chooses Nortek’s StatePoint for new data center
Digital Edge will use Nortek's StatePoint liquid cooling technology in its new data center, the first commercial colocation operator in Asia to do so.
Story image
Data Center
Tier III Ready Datacenter solutions shortlisted for major awards
"These designs will accelerate data center clients' own Tier III certification, reduce the cost, and fast-track their time to market."
Story image
Data Center
Digital Edge to build South Korea's largest commercial data center
The project will be the largest commercial data center project in South Korea with total IT power of 120MW and a capital investment of more than KWR$1 trillion.
Story image
Sustainability
AirTrunk boosts Japan presence with West Tokyo data center
AirTrunk is planning to build TOK2, a new hyperscale data center in Japan which will strengthen the company’s presence in the country.
Story image
Talend
Talend introduces new data health solutions for businesses
Talend has announced its latest version of Talend Data Fabric, with the release of Talend Trust Score enabling data teams to establish a foundation for data health.
Exabeam
Find out how a behavioural analytics-driven approach can transform security operations with the new Exabeam commissioned Forrester study.
Link image
Story image
Databricks
Databricks grows in APAC market, expands into Korea
Databricks officially launches a local office in Seoul, Korea, building on existing partnerships with Cloocus, Megazone and the Weverse Company
Story image
Disaster Recovery
Kacific launches emergency connectivity offering, CommsBox
Kacific has announced the release of a new emergency connectivity offering designed to rapidly provide broadband service in emergency or disaster zones.
Story image
SD-WAN
Orange moves Siemens AG’s entire operations to a SD-WAN
Orange Business Services has migrated Siemens AG's entire global operations, 1168 sites across 94 countries, to a SD-WAN
Story image
Infrastructure
Report - Data investment the key to better business growth
New research from Digital Realty has revealed that almost half (47%) of IT leaders globally believe their business investment in data systems and infrastructure is a key obstacle or concern.